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Issue tracker for support requests related to using https://pypi.org
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Account recovery request #4648

Open GEUSjesper opened 2 months ago

GEUSjesper commented 2 months ago

PyPI Username

Jespy

Reason for request

Never got send an account password that worked to log in, so i cant setup 2FA or change password

Recovery Codes

Code of Conduct

Acknowledgement

Thespi-Brain commented 2 months ago

Hi @GEUSjesper,

I took a look into your account and I didn't see any password reset requests, which is why no password reset emails/msgs were sent out. If I were you, I would try and request a password reset on the login page and we will go from there. Thanks.

GEUSjesper commented 2 months ago

Hi, I’ve tried that many times and your password reset just links to your frontpage and doesn’t send anything…

Thanks, Jesper

From: thespibrain @.> Sent: Tuesday, September 3, 2024 8:43 PM To: pypi/support @.> Cc: Jesper Nørgaard @.>; Mention @.> Subject: Re: [pypi/support] Account recovery request (Issue #4648)

Hi @GEUSjesperhttps://url12.mailanyone.net/scanner?m=1slYUp-000000008Jq-45vZ&d=4%7Cmail%2F90%2F1725388800%2F1slYUp-000000008Jq-45vZ%7Cin12l%7C57e1b682%7C15209072%7C14343128%7C66D758C7341574C2936FCFCEDD9778A3&o=%2Fphti%3A%2FgtsmbthGco%2Fu.repsejSUE&s=ZNB9X48JOi1DqulsrkVZzV9VTmw,

I took a look into your account and I didn't see any password reset requests, which is why no password reset emails/msgs were sent out. If I were you, I would try and request a password reset on the login page and we will go from there. Thanks.

— Reply to this email directly, view it on GitHubhttps://url12.mailanyone.net/scanner?m=1slYUp-000000008Jq-45vZ&d=4%7Cmail%2F90%2F1725388800%2F1slYUp-000000008Jq-45vZ%7Cin12l%7C57e1b682%7C15209072%7C14343128%7C66D758C7341574C2936FCFCEDD9778A3&o=%2Fphti%3A%2Fgtsmbthpco%2Fu.p%2Fyprupoissst%2F4ue%2Fisu%2364csse8i2eom2t-3mn5194817&s=siqi-x6buttRFv5NMXcjGTKT5gQ, or unsubscribehttps://url12.mailanyone.net/scanner?m=1slYUp-000000008Jq-45vZ&d=4%7Cmail%2F90%2F1725388800%2F1slYUp-000000008Jq-45vZ%7Cin12l%7C57e1b682%7C15209072%7C14343128%7C66D758C7341574C2936FCFCEDD9778A3&o=%2Fphti%3A%2Fgtsmbthnco%2Fu.tfotocaiiibunscsus%2Fnteri%2Fauhb-FRBCEF27QW6P2PQCGSOMMZGTAX7DTUAFVCAM6ANSPNAAOTAOBHV2VHWSMQID3LIXSV4O3MQNLTPWK3O2UWNVM3THWKEMZDDXG4GRUGRJOI&s=H1KdGxFAKrk_BY0Px8ffZyyo01E. You are receiving this because you were mentioned.Message ID: @.**@.>>