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Issue tracker for support requests related to using https://pypi.org
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Unable to verify email for 'deltares' pypi account #4701

Open rooije opened 2 months ago

rooije commented 2 months ago

Dear PyPi,

We are running into a problem regarding a PyPi account named ‘deltares’ that is linked to email address Tjerk.vreeken@deltares.nl.

The problem is that we can login to PyPi but we do not have the means to Verify the email as the email address has been closed and cannot be opened due to privacy issues. This make our ‘deltares’ pypi account unusable.

Is there a way you can assist?

Thanks,

Erik de Rooij Sr. Adviseur/onderzoeker

T +31 883358235 M +31 646424072 E erik.derooij@deltares.nl

miketheman commented 2 months ago

Please see https://pypi.org/help/#account-recovery for the options

Thespi-Brain commented 2 months ago

Hi @rooije,

Since the previous email address is unreachable, we would need a new email address associated with this account to start the account verification process and give you all access. Please contact support@pypi.org with an email address that you would like the account to be associated with and please reference this link (https://github.com/pypi/support/issues/4701). We will proceed from there. Thanks!