Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #4735

Closed andrewfulton9 closed 2 weeks ago

andrewfulton9 commented 2 weeks ago

PyPI Username

andrewfulton9

Reason for request

Lost 2FA authentication app or security token

Recovery Codes

[X] I never generated or have lost access to the recovery codes for my account

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

Thespi-Brain commented 2 weeks ago

Hi @andrewfulton9,

Your 2FA has been reset and a password reset has been issued for your test.pypi account. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.

andrewfulton9 commented 2 weeks ago

Thanks a lot @Thespi-Brain! Will this change be reflected on pypi.com as well? If not, I will also need that account recovered as well.