Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #4743

Closed jarrod227 closed 2 months ago

jarrod227 commented 2 months ago

PyPI Username

jarrod227

Reason for request

I changed my cellphone which has my key.

Recovery Codes

[X] I never generated or have lost access to the recovery codes for my account

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

Thespi-Brain commented 2 months ago

Hi @jarrod227,

Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.