Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #4795

Open mariofix opened 3 days ago

mariofix commented 3 days ago

PyPI Username

mariofix

Reason for request

Lost 2FA authentication app and recovery codes.

Username and password are OK, also the access to all my emails and keys (if you need to make sure it's me).

Recovery Codes

[X] I never generated or have lost access to the recovery codes for my account

Code of Conduct

[X] I agree to follow the PSF Code of Conduct

Acknowledgement

[X] I understand that it may take a significant amount of time to process my account recovery request.

Thespi-Brain commented 16 hours ago

Hi @mariofix,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!