pypi / support

Issue tracker for support requests related to using https://pypi.org
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Account recovery request #4803

Open klamann opened 1 month ago

klamann commented 1 month ago

PyPI Username

klamann

Reason for request

Hi, I lost access to my 2FA credentials and recovery codes on test.pypi.org and therefore can't log in anymore. I still have the password and access to my email account.

Access to pypi.org is also fine, only my access to test.pypi.org is affected due to a failed sync between devices that can write to my password database...

sorry to bother you with this, my credential management usually works very well but here it has failed.

Recovery Codes

Code of Conduct

Acknowledgement

Thespi-Brain commented 1 month ago

Hi @klamann,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

klamann commented 1 month ago

Hi @Thespi-Brain, thanks for your help! I don't have push access to the cookiecutter-server project anymore, since I don't work at the company which owns that GitHub org any longer. Can you send me the challenge for raspi-poe-mon instead? This project is owned by me.