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Account recovery request #5029

Open MichaelMayer-askui opened 2 weeks ago

MichaelMayer-askui commented 2 weeks ago

PyPI Username

askui

Reason for request

Hi, the Account was created for our Company with this E-Mail "murali.kondragunta@askui.com". Unfortunately Murali left the company and forgot to handover the PyPi account. We have access to the E-Mail account but not to the MFA device. We requested it from him but he already deleted the MFA. So currently we are unable to access our Company PyPi account.

Is it possible that you Grant us access back to the Account?

If you need any evidences regarding Mail Ownership please reach out!

Thanks! Best regards Michael from AskUI

Recovery Codes

Code of Conduct

Acknowledgement

Thespi-Brain commented 1 week ago

Hi @MichaelMayer-askui,

I took a look into your account and it looks like you were successfully able to update the email address on the account as well as login. Are you still having any other issues? Let us know, and we will go from there, thanks!