Account recovery request

pypi / support

Issue tracker for support requests related to using https://pypi.org

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Account recovery request #5131

Open ErRickow opened 2 days ago

ErRickow commented 2 days ago

PyPI Username

erpackage

Reason for request

lost 2FA Authentication app or security Token, and recovery code. pls help

Recovery Codes

[x] I never generated or have lost access to the recovery codes for my account

Code of Conduct

[x] I agree to follow the PSF Code of Conduct

Acknowledgement

[x] I understand that it may take a significant amount of time to process my account recovery request.

Thespi-Brain commented 13 hours ago

Hi @ErRickow,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!