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Issue tracker for support requests related to using https://pypi.org
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Account recovery request #5157

Open BenxiaHu opened 4 days ago

BenxiaHu commented 4 days ago

PyPI Username

hu_ben-xia123.com

Reason for request

I can not acess to my account.

Recovery Codes

Code of Conduct

Acknowledgement

Thespi-Brain commented 3 days ago

Hi @BenxiaHu,

Could you please be a bit more specific? I took a look into your accounts and it shows that you were able to login. Thanks.

BenxiaHu commented 3 days ago

Image please see the screenshot.

BenxiaHu commented 3 days ago

https://pypi.org/help/#recoverycodes

When prompted for two-factor authentication, select "Login using recovery codes".

there is no option for recovery code.