Unexpected error when creating the API -Polestar Account in the web works

[alexeckh]

Hi,

i had prior installed the integration. After deletion i would install it again. i got the following error: "Unexpected error when creating the API." Polestar Account in the web works and shows my car in the web.

Protocol:

Logger: custom_components.polestar_api.config_flow Quelle: custom_components/polestar_api/config_flow.py:39 Integration: polestar_api (Dokumentation, Probleme) Erstmals aufgetreten: 16:55:06 (1 Vorkommnisse) Zuletzt protokolliert: 16:55:06

Unexpected error creating device Traceback (most recent call last): File "/config/custom_components/polestar_api/config_flow.py", line 39, in _create_device await device.init() File "/config/custom_components/polestar_api/polestar.py", line 34, in init await self.polestarApi.init() File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 54, in init carData = await self._get_vehicle_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 144, in _get_vehicle_data result = await self.get_graph_ql(params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 242, in get_graph_ql raise PolestarNotAuthorizedException("Unauthorized Exception") custom_components.polestar_api.pypolestar.exception.PolestarNotAuthorizedException: Unauthorized Exception

[jschlyter]

Did you change password for your account?

[alexeckh]

No

Am 1. November 2024 09:18:39 MEZ schrieb Jakob Schlyter @.***>:

Did you change password for your account?

-- Reply to this email directly or view it on GitHub: https://github.com/pypolestar/polestar_api/issues/190#issuecomment-2451491644 You are receiving this because you authored the thread.

Message ID: @.***>

[alexeckh]

Tried 1.6.15: it works, 1.8.x prerelease not

[alexeckh]

Now both versions didn’t work. When I install 1.6.15 I get the message ‚Kein Token in der Antwort gefunden. Bitte überprüfe Deine Anmeldeinformationen.‘ At 1.8.0 ‚API unexpected failure‘

[jschlyter]

Please retest with https://github.com/pypolestar/polestar_api/releases/tag/1.9.0

[alexeckh]

issue persists error message: 'API unexpected failure'

[jschlyter]

Are there anything else in the logs from Home Assistant?

[alexeckh]

Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: custom_components.polestar_api.config_flow Quelle: custom_components/polestar_api/config_flow.py:47 Integration: polestar_api (Dokumentation, Probleme) Erstmals aufgetreten: 15:09:23 (2 Vorkommnisse) Zuletzt protokolliert: 15:10:02

Unexpected error creating device Traceback (most recent call last): File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 235, in _query_graph_ql result = await client.execute( ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/gql/client.py", line 1639, in execute raise TransportQueryError( gql.transport.exceptions.TransportQueryError: {'message': 'User not authenticated', 'path': ['getConsumerCarsV2'], 'extensions': {'code': 'UNAUTHENTICATED', 'exception': {'stacktrace': ['AuthenticationError: User not authenticated', ' at ayn (/var/task/src/functions/mystar/handler.js:1568:2188838)', ' at uyn (/var/task/src/functions/mystar/handler.js:1568:2190110)', ' at Cr (/var/task/src/functions/mystar/handler.js:1568:2212332)', ' at getConsumerCarsV2 (/var/task/src/functions/mystar/handler.js:1568:2214029)', ' at TFr.r.resolve (/var/task/src/functions/mystar/handler.js:287:6609)', ' at CBe (/var/task/src/functions/mystar/handler.js:83:5200)', ' at kG (/var/task/src/functions/mystar/handler.js:83:4784)', ' at yEr (/var/task/src/functions/mystar/handler.js:83:4308)', ' at IBe (/var/task/src/functions/mystar/handler.js:83:2354)', ' at g (/var/task/src/functions/mystar/handler.js:287:40983)', ' at RUr (/var/task/src/functions/mystar/handler.js:287:40154)', ' at process.processTicksAndRejections (node:internal/process/task_queues:95:5)', ' at async TQe (/var/task/src/functions/mystar/handler.js:288:2270)'], 'message': 'User not authenticated', 'locations': [{'line': 1, 'column': 36}], 'path': ['getConsumerCarsV2']}, 'serviceName': 'mystar'}}

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/config/custom_components/polestar_api/config_flow.py", line 47, in _create_device await device.async_init() File "/config/custom_components/polestar_api/polestar.py", line 150, in async_init await self.polestar_api.async_init() File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 69, in async_init if not (car_data := await self._get_vehicle_data(verbose=verbose)): ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 204, in _get_vehicle_data result = await self._query_graph_ql( ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/polestar_api/pypolestar/polestar.py", line 251, in _query_graph_ql raise PolestarNotAuthorizedException( custom_components.polestar_api.pypolestar.exception.PolestarNotAuthorizedException: User not authenticated

[alexeckh]

DNS [INFO] 127.0.0.1:51114 - 30119 "AAAA IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.000239631s [ERROR] plugin/errors: 2 pc-api.polestar.com. AAAA: dial tcp 1.1.1.1:853: i/o timeout [INFO] 127.0.0.1:40860 - 10368 "A IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.000278989s [ERROR] plugin/errors: 2 pc-api.polestar.com. A: dial tcp 1.1.1.1:853: i/o timeout [INFO] 127.0.0.1:35519 - 56463 "AAAA IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.00100264s [ERROR] plugin/errors: 2 pc-api.polestar.com. AAAA: dial tcp 1.1.1.1:853: i/o timeout [INFO] 127.0.0.1:34751 - 10771 "A IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.001007593s [ERROR] plugin/errors: 2 pc-api.polestar.com. A: dial tcp 1.1.1.1:853: i/o timeout [INFO] 127.0.0.1:57561 - 51810 "AAAA IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.000898013s [ERROR] plugin/errors: 2 pc-api.polestar.com. AAAA: dial tcp 1.1.1.1:853: i/o timeout [INFO] 127.0.0.1:52240 - 18659 "A IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.000841767s [ERROR] plugin/errors: 2 pc-api.polestar.com. A: dial tcp 1.1.1.1:853: i/o timeout [INFO] 127.0.0.1:48196 - 59660 "A IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.000760944s [ERROR] plugin/errors: 2 pc-api.polestar.com. A: dial tcp 1.0.0.1:853: i/o timeout [INFO] 127.0.0.1:43767 - 63814 "AAAA IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.00085577s [ERROR] plugin/errors: 2 pc-api.polestar.com. AAAA: dial tcp 1.0.0.1:853: i/o timeout [INFO] 127.0.0.1:59963 - 25644 "AAAA IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.000937339s [ERROR] plugin/errors: 2 pc-api.polestar.com. AAAA: dial tcp 1.0.0.1:853: i/o timeout [INFO] 127.0.0.1:36422 - 797 "A IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.001029576s [ERROR] plugin/errors: 2 pc-api.polestar.com. A: dial tcp 1.0.0.1:853: i/o timeout [INFO] 127.0.0.1:42710 - 30848 "AAAA IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.001181723s [ERROR] plugin/errors: 2 pc-api.polestar.com. AAAA: dial tcp 1.0.0.1:853: i/o timeout [INFO] 127.0.0.1:39317 - 58075 "A IN pc-api.polestar.com. udp 48 true 2048" - - 0 30.001179835s [ERROR] plugin/errors: 2 pc-api.polestar.com. A: dial tcp 1.0.0.1:853: i/o timeout

[jschlyter]

Have you removed your car from the integration and created a new one?

[alexeckh]

i have deleted the 'old' integration, then restart and after that try to install the new one. That fails, so that actual there is no integration in the HA UI

[wouterhardeman]

@jschlyter I think this is due to an update to the API done today. getConsumerCarsV2 is now under the mystar-v2 endpoint and not in the my-star endpoint anymore.

[jschlyter]

I get correct responses for getConsumerCarsV2 from both APIv1 and APIv2, so there's no harm moving to v2 only

[ZChenzy]

Hey man can you cut a release please? I would love to use this integration and am being blocked by the same login failure thank you :)

[jschlyter]

Will make a release as soon as #236 and #241 is reviewed and merged, should be today or tomorrow.

[jschlyter]

I've also made a pre-release available as https://github.com/pypolestar/polestar_api/releases/tag/1.10.0b1

[alexeckh]

@jschlyter : thanks for your support and work on that. Pre-release 1.10.0b1 didn‘t work for me. Same error message.

[jschlyter]

With the pre-release version you can download diagnostics for the integration and, if you like, share with me via email and I'll take a look.

[alexeckh]

Sure, will do. How does it works when the integration can’t be installed? Pls advise

[jschlyter]

If a new device can't be created, enable debug logs and send me the logs.

[alexeckh]

ok have sent you a mail. Thanks!