search

pythonanywhere / help_pages

The help pages for help.pythonanywhere.com
43 stars 86 forks source link

Add filess.io to Whitelist IPs #123

Closed mahi-official closed 5 months ago

mahi-official commented 5 months ago

I am trying to access the Relational DB from PythonAnywhere Application but it does not allow me to connect to the database. I get the error: connection to server at "vmd.h.filess.io" (161.97.121.243), port 5433 failed: Connection refused

After researching a lot, I found that the website/server is not listed in the Allowlisted sites for free users and because of that, I cannot connect to the DB.

Please add vmd.h.filess.io to the allowed hosts list.

gpjt commented 5 months ago

These are the issues for our help pages specifically; you can contact PythonAnywhere tech support at support@pythonanywhere.com.