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pythonindia / inpycon2019-tasks

PyCon India 2019 Tasks and Coordination
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Ticketing Platform is not Accessible #90

Closed bravegnu closed 5 years ago

bravegnu commented 5 years ago

The ticketing platform is not accessible, and I don't think this is going to be fixed any time soon. We need to have an alternative mechanism in place, for people who use screen readers.

One option is provide a email ID, where they can mail us their details, and we can get in touch with them, and ask them wire the amount to our bank account. And then we will need to generate tickets from the ticketing platform.

If there are better ideas let me know.

sharmi commented 5 years ago

Paypal is accessible. https://www.afb.org/blindness-and-low-vision/using-technology/online-shopping-and-banking-accessibility-people-visual-2

Wondering if we can use paypal.me or similar feature . You could also send a request for payment link over email. They can click on the link and pay.

https://www.paypal.com/lu/smarthelp/article/how-do-i-request-payments-or-send-an-invoice-via-paypal-faq2155

bravegnu commented 5 years ago

@sharmi Does that require sign-up / setup from the user side? If yes, that might add to the burden.

Given that there will be only few users using this mode, we can deal with it using NEFT. Anybody who already has a PayPal account can transfer using PayPal NEFT.

sharmi commented 5 years ago

Yes, sign-up will be required. So NEFT will be better.

Hopefully, they would have opted for an account in a bank that is has accessible website.

On Wed, May 29, 2019 at 2:55 PM Vijay Kumar notifications@github.com wrote:

@sharmi https://github.com/sharmi Does that require sign-up / setup from the user side? If yes, that might add to the burden.

Given that there will be only few users, using this mode, we can deal with it using NEFT. Anybody who already has a PayPal account can transfer using PayPal NEFT.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/pythonindia/inpycon2019-tasks/issues/90?email_source=notifications&email_token=AAKPKYV3JEINYOXJA4IWZILPXZDXFA5CNFSM4HQJZ5AKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODWOXKFA#issuecomment-496858388, or mute the thread https://github.com/notifications/unsubscribe-auth/AAKPKYWDGTFQPXE7GM33QYDPXZDXFANCNFSM4HQJZ5AA .

bravegnu commented 5 years ago

We will need a few volunteers who can manage these requests. @sharmi Can you arrange for that from the Diversity workgroup?

abhishekmishragithub commented 5 years ago

The ticketing platform is not accessible, and I don't think this is going to be fixed any time soon. We need to have an alternative mechanism in place, for people who use screen readers.

One option is provide a email ID, where they can mail us their details, and we can get in touch with them, and ask them wire the amount to our bank account. And then we will need to generate tickets from the ticketing platform.

If there are better ideas let me know.

@bravegnu can't we use 3rd party payment gateways like instamojo or eventbrite ?

bravegnu commented 5 years ago

@abhishekmishragithub We are already partnering with Townscript, for ticketing, which I ran accessibility tests on. I am not sure about the other platforms, I assume they also have similar problems. Can you check?

bravegnu commented 5 years ago

My understanding is that almost all ticketing platforms are broken one way or the other, and fixing them up, at this point is not going to work. It is better to have a work around.

bravegnu commented 5 years ago

Spoke to Townscript regarding this, they said they will discuss internally and get back to us, by tomorrow, on how they can improve the accessibility of their platform. But as a stopgap we might have a mail + NEFT based approach to book tickets.

sharmi commented 5 years ago

Do we have an official mail id Vijay? One with @in.python.org? Since this is regarding payment, emails from personal mail ids might not look very trustworthy/professional.

On Wed, May 29, 2019 at 7:02 PM Vijay Kumar notifications@github.com wrote:

Spoke to Townscript regarding this, they said they will discuss internally and get back to us, by tomorrow, on how they can improve the accessibility of their platform. But as a stopgap we might have a mail + NEFT based approach to book tickets.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/pythonindia/inpycon2019-tasks/issues/90?email_source=notifications&email_token=AAKPKYRFPTLEPKEHEMTMKIDPX2AV5A5CNFSM4HQJZ5AKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODWPKYQY#issuecomment-496938051, or mute the thread https://github.com/notifications/unsubscribe-auth/AAKPKYXIQVN7BVS3FIZKE2TPX2AV5ANCNFSM4HQJZ5AA .

bravegnu commented 5 years ago

Will be setting up one to receive requests: tickets@in.pycon.org

abhishekmishragithub commented 5 years ago

@bravegnu so did we finalize method for ticket? Ticket platform is now accessible ?

bravegnu commented 5 years ago

No, we are planning for a workaround.

ParitoshikPaul commented 5 years ago

@bravegnu: Have a look at instamojo https://www.instamojo.com/ I have tried this for one of my events, Its light weight / Do not require any signup and provides a link to specific tickets. I have seen townscript but it takes you to a page of tickets which might be a duplicate step of what we have on our website. Please check and let me know, Also there is no integration required its just a link to pay.

bravegnu commented 5 years ago

Thanks @ParitoshikPaul for the inputs. I don't think we would want to switch the ticketing platform at this point in time though.

ParitoshikPaul commented 5 years ago

Yeah its high time as the tickets are out, we can keep it as a future reference.