qbittorrent / qBittorrent

qBittorrent BitTorrent client
https://www.qbittorrent.org
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SIGABRT #14665

Closed thomasjmiller closed 11 months ago

thomasjmiller commented 3 years ago

Please provide the following information

qBittorrent version and Operating System

qbit 4.3.4.1, OS WIN10 v 2009

What is the problem

crash

What is the expected behavior

no crash

Steps to reproduce

just running, seems to randomly crash

Extra info(if any)

image attached, unfortunately i dont have anything under item #7 as this window too has crashed image

xavier2k6 commented 3 years ago

Not much to go on here until we get a "full stack trace"

thomasjmiller commented 3 years ago

Alright, I'd love to provide that. But since the program crashes, and takes the "crash info" window with it, where can I go to get you these details?

xavier2k6 commented 3 years ago

@glassez Perhaps, for situations like this - we could condense the "Top Part" of report......alot of wasted whitespace which would perhaps allow more useful details to be shown??

thomasjmiller commented 3 years ago

@xavier2k6 agree with this. 4 or 5 lines of white space could probably be removed. Also, could probably condense much of the system information into 1 or 2 continuous lines which would provide more space.

thomasjmiller commented 3 years ago

Is this information not written out to a log file somewhere though?

FranciscoPombal commented 3 years ago

@thomasjmiller

When the crash info window first comes into focus, you might still be able to use Ctrl+A to select all of its contents, followed by Ctrl+C to copy them to the clipboard before it crashes/closes/becomes completely unresponsive. Then you can paste them here inside a codeblock.

thomasjmiller commented 3 years ago

@FranciscoPombal yeah, I've tried that but I never get to it when it first comes up and so it's fully frozen by the time I get to it. Thanks for the help though

xavier2k6 commented 3 years ago

@thomasjmiller can you look through event viewer & see what error(s) are associated with qBittorrent?

thomasjmiller commented 3 years ago

@xavier2k6 of course! it shows 3 errors over 2 days and they each say this:

The program qbittorrent.exe version 4.3.4.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1fc Start Time: 01d72436bc7f4c65 Termination Time: 3 Application Path: C:\Program Files\qBittorrent\qbittorrent.exe Report Id: <removed> Faulting package full name: Faulting package-relative application ID: Hang type: Unknown

except the Process ID in the other 2 hangs are 3040 and 43fc.

also checked "security and maintenance" but it doesn't show much:

image

xavier2k6 commented 3 years ago

@thomasjmiller run sfc /scannow in an elevated command prompt

thomasjmiller commented 3 years ago

@xavier2k6 ok, ran the system file checker. it says it did correct some errors but checking the cbs.log, it just appears as though there were some ownership conflicts (something like this is listed 11 or 12 times in the log):

2021-04-03 12:21:19, Info CSI 0000007e Warning: Overlap: Directory \??\C:\WINDOWS\System32\drivers\en-US\ is owned twice or has its security set twice Original owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch amd64, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35} New owner: Microsoft-Windows-Foundation-Default-Security.Resources, version 10.0.19041.1, arch amd64, culture [l:5]'en-US', nonSxS, pkt {l:8 b:31bf3856ad364e35}

xavier2k6 commented 3 years ago

@thomasjmiller Do you still experience crashes with qBittorrent 4.3.5?

thantik commented 2 years ago

I am experiencing what is possibly the exact same bug as thomasjmiller -- in fact, it's happened in every qbittorrent version I can remember for a very long time. Same symptoms, sigabrt, crash window also crashes, can't resize or interact with it in any way. I'm on qBittorrent 4.3.9 and it still happens. Same symptoms with the "Unknown" crash in event viewer. I can try to provide more information on this given enough instruction.

I've even performed a complete system reinstall, including OS, and gone back to qbittorrent default settings in an attempt to resolve this bug. It happens far more frequently since I've gotten gigabit internet and my download speeds can achieve >100MB/s writes. In fact, the only way to limit crashing is to completely limit download speeds to 5mb/s - which is frankly, extremely frustrating.

At the very least, could the next qBittorrent change the crash window to be larger (taller mostly) so that in the event that version continues, we could at least contribute to the bug report?

The program qbittorrent.exe version 4.3.9.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 42dc Start Time: 01d7fa12084607f5 Termination Time: 5 Application Path: C:\Program Files\qBittorrent\qbittorrent.exe Report Id: 93060a76-c310-4208-8444-5ddfebc5dea4 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown

  • System
    • Provider [ Name] Application Hang
    • EventID 1002 [ Qualifiers] 0 Version 0 Level 2 Task 101 Opcode 0 Keywords 0x80000000000000
    • TimeCreated [ SystemTime] 2021-12-26T18:41:23.9825128Z EventRecordID 17346 Correlation
    • Execution [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer ThantiK-Home-Server Security
  • EventData qbittorrent.exe 4.3.9.0 42dc 01d7fa12084607f5 5 C:\Program Files\qBittorrent\qbittorrent.exe 93060a76-c310-4208-8444-5ddfebc5dea4 Unknown 55006E006B006E006F0077006E0000000000

    Binary data: In Words 0000: 006E0055 006E006B 0077006F 0000006E 0010: 0000

In Bytes 0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n. 0008: 6F 00 77 00 6E 00 00 00 o.w.n... 0010: 00 00

luzpaz commented 1 year ago

Is this ticket still relevant ? Can this be reproduced on latest stable ?

xavier2k6 commented 11 months ago

Closing this as original stack trace is useless to us.

4.5.5 is latest ATTOW, @thomasjmiller @thantik If you experience any issues with latest version - please open a new ticket.