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qbittorrent / qBittorrent

qBittorrent BitTorrent client
https://www.qbittorrent.org
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BSOD on Windows 11 #16854

Closed berbunda closed 2 years ago

berbunda commented 2 years ago

qBittorrent & operating system versions

qBittorrent 4.4.2 x64 Operating system Windows 11 21H2 build 22000.593 Enterprise x64 Qt 5.15.2 libtorrent-rasterbar - I do not know wrehe I can find it Libtorrent 2.0.5.0 Boost 1.78.0 OpenSSL 1.1.1n zlib 1.2.11

What is the problem?

A BSOD is occurring on Windows 11. With MiniDumper (program) I found out that the BSOD is caused by qBittorrent.exe . I made memtest86 - has no any errors in memory. I found in MiniDumper's logs: adgnetworkwfpdrv.sys (maybe it is from Adguard - my ad-blocking utility) vsdatant.sys - I googled it and found that it is related with Check Point Software Technologies LTD. I have installed CheckPointVPN for my work (I cannot delete it, I need it for my work(I work at home). But I am not loading this utility if I don't need and exit if it loaded) What I can do without deleting CheckPointVPN and adguard to avoid the BSOD?

Steps to reproduce

I cannot reproduce it myself

Additional context

FS on the hdd NTFS.

Log(s) & preferences file(s)

MiniDumper's log for example:

MiniDumper 1.8

Dump: MEMORY.dmp (10.04.2022 12:41:07) Code: 0x1E - KMODE_EXCEPTION_NOT_HANDLED Process: qbittorrent.exe, вероятно вызвано: memory_corruption Third-party modules in the stack: vsdatant.sys Third-party modules in the Raw stack: vsdatant.sys, adgnetworkwfpdrv.sys, WinDivert64.sys FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

3 MiniDumper's log and 2 memory.dmp in attached archive Dumps-and-Logs.zip

oorzkws commented 2 years ago

These dumps look to have been modified. Can you provide the dumps from C:\Windows\Minidump?

berbunda commented 2 years ago

image I found it in dir C:\Windows\Minidump they do not working?

berbunda commented 2 years ago

oorzkws, I think, unfortunately, the memory dumps were modified by the MiniDumper utility, which I ran immediately after the BSOD. Do I need wait the next BSOD?

berbunda commented 2 years ago

That was I found in the dump file by WinDBG Preview image

oorzkws commented 2 years ago

That stack trace is more useful, thanks. It looks like CheckPoint may be your issue there, or at least it's the clearest source. Worth keeping it closed while torrenting to see if there's any difference.

berbunda commented 2 years ago

oorzkws from-windbg-preview.txt

oorzkws commented 2 years ago

Looks like the issue must be with my windbg, maybe a quirk of different operating systems. Your issue source is definitely CheckPoint

berbunda commented 2 years ago

oorzkws\ Why it BSODed me, if I hold closed CheckPointVPN CheckPointVPN has two services. One of them I keep turned off image

berbunda commented 2 years ago

Thank You to determinate cause of BSOD

oorzkws commented 2 years ago

oorzkws Why it BSODed me, if I hold closed CheckPointVPN CheckPointVPN has two services. One of them I keep turned off image

The driver may still be loaded, but it shouldn't be processing network data. You could stop both services as a test.

berbunda commented 2 years ago

Thank You for help!