Unable to install Data Curator on my Windows

mrajerisonCerema commented 3 years ago

Hi,

Data Curator looks great.

But I can't manage to install it using the 1.2.5 exe file here : https://github.com/qcif/data-curator/releases/download/v1.2.5/DataCurator-Setup-1.2.5.exe

A window pops up : installing, but it closes afterwards. It does'nt seem to install anything.

Also, I went to the windows play store and clicked on "Get" but nothing happens

Here is my system information :

Nom du système d’exploitation:              Microsoft Windows 10 Entreprise
Version du système:                         10.0.17763 N/A version 17763
Fabricant du système d’exploitation:        Microsoft Corporation
Type de version du système d’exploitation:  Multiprocessor Free
Fabricant du système:                       LENOVO
Type du système:                            x64-based PC
Processeur(s):                              1 processeur(s) installé(s).
                                            [01] : Intel64 Family 6 Model 142 Stepping 12 GenuineIntel ~1803 MHz

ghost commented 3 years ago

Hi @mrajerisonCerema Apologies for not replying sooner, but we're out of sponsorship atm. Please let me know if there's any other information that you think might help. In my own time, I will try to have a look at this as soon as I can.

ghost commented 3 years ago

Hi @mrajerisonCerema Unfortunately I don't seem to be able to replicate the issue. I was able to install and run the application successfully on my version of Windows 10. I'm using the Windows Virtual Box download from: https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/ and in this vm, the specs seem very similar to what you've provided:

 OS Name:                    Microsoft Windows 10 Enterprise Evaluation
 OS Version:                 10.0.17763 N/A Build 17763
 Processor(s):              1 Processor(s) Installed.
                                      [01]: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~2400 Mhz

I followed these steps:

clicked on the Windows store app in the desktop,
found the app, DataCurator
Clicked on: Get/Install
The app installed successfully, and I was prompted to either "Launch" or "Pin to Start"
"Launch"ed the app, and found it opened successfully and I was able to interact with the application without error.

I'm wondering if perhaps there was a network issue for you at the time or some other resourcing issue on your system that meant the download/interaction was delayed?

For now as I haven't seen others reporting a similar issue, I'll mark this as "Unable to replicate". If the issue persists and you're able to provide perhaps other details or screenshots that you believe might provide more insight into the issue you're experiencing please post here.

qcif / data-curator

Unable to install Data Curator on my Windows #1044