Closed chesio closed 5 years ago
Hello @chesio ,
sorry for the late response. We will look into the described issue and inform you as soon as possible.
Kind regards, Wirecard Shop Systems Team
The issue was resolved with the latest release (v1.3.11)
Prerequisites
Versions
WooCommerce version: 3.5.5 PHP version: 5.6 WordPress version: 4.9.10
Issue
Problem description:
There is a following entry in
debug.log
:In addition, there is a failed order from the same time as the entry in
debug.log
. Unfortunately, i don't have any additional information (WooCommerce logging is not active).Steps to reproduce:
Would have to try to contact the customer to ask if there was anything special about the way she tried to make the order - there are several succesfull orders made in the last time (with the same WooCommerce and WordPress version). Anyway, perhaps you'll have an idea what could go wrong and can be done about it?