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Survey LTR usage #34

Closed anitagraser closed 4 years ago

anitagraser commented 4 years ago

Deadline

2020-03-31

Notes

https://lists.osgeo.org/pipermail/qgis-psc/2020-March/008290.html

Question proposals included below (quoted from an earlier proposal also in this thread).

andreasneumann commented 4 years ago

I would add the following question:

As an example in our organization we wait for at least 3-4 dot releases until we dare to roll it out to our users

That doesn't mean that some power users aren't testing the earlier versions, or even before the release.

haubourg commented 4 years ago

I would also ask what distribution system they use. So that we know if OSGEO4W is 99.9% of the corporate user's. That would really help in focusing packaging efforts and harden our OSGEO4W policy.

jef-n commented 4 years ago

I would also ask what distribution system they use. So that we know if OSGEO4W is 99.9% of the corporate user's. That would really help in focusing packaging efforts and harden our OSGEO4W policy.

You mean Windows? The standalones use the same binaries.

anitagraser commented 4 years ago
timlinux commented 4 years ago

Nothing to add from me

anitagraser commented 4 years ago

Collected and sorted questions

  1. Which QGIS version are you currently using (3.4 LTR, 3.10 LTR, 3.12, another release, development version)
  2. Which is the next version you plan to upgrade to? (3.10 LTR, 3.12, dev)
  3. How often do you upgrade patch versions, (e.g. from 3.10.0 to 3.10.1) (monthly, sometimes, never)
  4. If you use LTR: when do you plan to upgrade to 3.10 LTR? (already upgraded, April 2020, Mai 2020, June 2020, July 2020, later)?
  5. If you use LTR: how many dot releases do you wait until you install a new LTR version (0, 1, 2, >2)
  6. Size of organisation / installations (1-2 user, 3-10 users, 11-100 users, > 100 users)
  7. If you use Windows: Which installer do you use? (stand-alone or OSGeo4W)
  8. Do you still need 32bit installers?
  9. What is the main reason for not upgrading patch releases more often (Why should I if everything just works; Internal testing takes too long; Internal application deployment is complicated/expensive; I already update every patch release; Patch releases tend to break things; I didn't know there are patch releases; Other)
  10. What is the main reason for not upgrading the main QGIS version earlier (Internal testing takes time; Never change a running system - I do not trust new releases; Plugins are incompatible; I always wait for x patch releases before upgrading out of habit; Other)
  11. In an ideal world, how often would you prefer to have new LTR versions (1y, 2y, 5y, I use every release regardless if LTR or not)
  12. Do you have a support agreement with a core developer / company to fix blocker issues before upgrading

TODOs

anitagraser commented 4 years ago

@m-kuhn Regarding the question "When do you plan to upgrade to the next version?": would you like respondents to provide a date or some relative time with respect to the next release (3.14)?

m-kuhn commented 4 years ago

The main interest for this question was orgs who currently use 3.4 and plan to upgrade to LTR 3.10. Is it possible to offer months (2020/04, 2020/05, ...)?

anitagraser commented 4 years ago

Is it possible to offer months (2020/04, 2020/05, ...)?

Yes, I think so.

m-kuhn commented 4 years ago

Should we add something along the lines "which version is the next you are upgrading to" to separate users that stick to LTR and those that stick to LR?

anitagraser commented 4 years ago

In 2018, we asked users how often they upgrade http://blog.qgis.org/2018/12/03/user-question-of-the-month-dec-18-answers-from-nov/. I guess we can do that again.

m-kuhn commented 4 years ago

Thanks @anitagraser, I also think so. What we will have with thi survey is the possibility to do statistics over different variables (e.g. regression analysis on size of organization vs. update interval) From my side it looks good now. Let me know if you need something else.

anitagraser commented 4 years ago

I've set up the questions on Kobo. This link should provide read access to anyone with an account: https://kf.kobotoolbox.org/#/forms/a8Fxqyxh4HyNHNng7ADSez

@m-kuhn It would be great if you could check that everything is as expected before I send out the call for translations.

I've also invited everyone who previously volunteered to translate questions of the month and given them the necessary edit right.

m-kuhn commented 4 years ago

Thanks @anitagraser

Some thoughts:

anitagraser commented 4 years ago

@m-kuhn I'd like to give you edit rights. Please send me your Kobo account name so I can add you

m-kuhn commented 4 years ago

It's mkuhn

anitagraser commented 4 years ago

Thanks! Note that none of the questions is mandatory. It should be possible to submit without filling them. But we can add explicit "Does not apply" options if you prefer.

m-kuhn commented 4 years ago

I think it would be better, the expectation for radio buttons is that they stay checked (even if checked accidentally).

mbernasocchi commented 4 years ago

Thanks a lot @anitagraser! I looked in kobo and it looks nice. if you need help I'm mbernasocchi there.

to me, we should add 2.18 to Which QGIS version are you currently using.

m-kuhn commented 4 years ago

@anitagraser questions updated, how do they look to you?

anitagraser commented 4 years ago

@mbernasocchi I've added you

mbernasocchi commented 4 years ago

looks great thanks, I just did a mini fix: Question 2 from More often to More often, as soon as they appear

m-kuhn commented 4 years ago

looks great thanks, I just did a mini fix: Question 2 from More often to More often, as soon as they appear

Actually, we don't ship patch releases more often, what's the meaning of this ?

I.e. can we remove this option or merge it with monthly?

mbernasocchi commented 4 years ago

I.e. can we remove this option or merge it with monthly? done: Monthly, as soon as they appear

m-kuhn commented 4 years ago

Thanks. Ready for sending to translation? Let me know if I can still help.

anitagraser commented 4 years ago

I'll send out the call for translations now. Thank you for your help!

anitagraser commented 4 years ago

Results of the survey have been sent out on the mailing list and posted on the blog http://blog.qgis.org/2020/04/02/ltr-usage-survey/

You can find the raw survey responses here: https://drive.google.com/open?id=1lECEhusQcpDpb50MSMYP_5BDfEl4jXeV