Qgis is not Opening

[VikramPratap239]

What is the bug or the crash?

User Feedback

The Qgis app is not opening and running when selecting the Qgis icon.The message is displayed as Qgis Ready and app suddenly closes. I have also tried out many times, at least 7 to 8 times, reinstallation of Qgis but unable to resolve the issue.I am seriously looking towards help regarding this matter. Please help .

Report Details

Python Stack Trace

Windows fatal exception: access violation

Current thread 0x00003f5c (most recent call first):
  <no Python frame>

Stack Trace

memcpy memcpy.asm:304
QString::replace_helper :
QString::replace :
QString::replace :
QgsSettingsEntryBase::completeKeyPrivate :
QgsSettingsEntryBase::origin :
providerMetadataFactory :
providerMetadataFactory :
QgsDataItem::populate :
providerMetadataFactory :
providerMetadataFactory :
QgsBrowserModel::addProviderRootItem :
QgsBrowserModel::addRootItems :
QgsBrowserModel::initialize :
QgsBrowserWidget::showEvent :
QWidget::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QWidgetPrivate::show_helper :
QWidgetPrivate::setVisible :
QWidget::setVisible :
QWidgetPrivate::showChildren :
QWidgetPrivate::show_helper :
QWidgetPrivate::showChildren :
QWidgetPrivate::show_helper :
QWidgetPrivate::setVisible :
QWidget::setVisible :
QDockWidgetLayout::wmSupportsNativeWindowDeco :
QDockWidgetLayout::wmSupportsNativeWindowDeco :
QDockWidgetLayout::wmSupportsNativeWindowDeco :
QTabBarPrivate::isAnimated :
QTabBarPrivate::isAnimated :
QMainWindow::restoreState :
pdal::operator< :
QgisApp::showEvent :
QWidget::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QWidgetPrivate::show_helper :
QWidgetPrivate::setVisible :
QWidget::setVisible :
QgisApp::QgisApp :
main :
BaseThreadInitThunk :
RtlUserThreadStart :

QGIS Info QGIS Version: 3.34.8-Prizren QGIS code revision: 91642333 Compiled against Qt: 5.15.13 Running against Qt: 5.15.13 Compiled against GDAL: 3.9.0 Running against GDAL: 3.9.0

System Info CPU Type: x86_64 Kernel Type: winnt Kernel Version: 10.0.22631

Steps to reproduce the issue

Versions

User Feedback

The Qgis app is not opening and running when selecting the Qgis icon.The message is displayed as Qgis Ready and app suddenly closes. I have also tried out many times, at least 7 to 8 times, reinstallation of Qgis but unable to resolve the issue.I am seriously looking towards help regarding this matter. Please help .

Report Details

Python Stack Trace

Windows fatal exception: access violation

Current thread 0x00003f5c (most recent call first):
  <no Python frame>

Stack Trace

memcpy memcpy.asm:304
QString::replace_helper :
QString::replace :
QString::replace :
QgsSettingsEntryBase::completeKeyPrivate :
QgsSettingsEntryBase::origin :
providerMetadataFactory :
providerMetadataFactory :
QgsDataItem::populate :
providerMetadataFactory :
providerMetadataFactory :
QgsBrowserModel::addProviderRootItem :
QgsBrowserModel::addRootItems :
QgsBrowserModel::initialize :
QgsBrowserWidget::showEvent :
QWidget::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QWidgetPrivate::show_helper :
QWidgetPrivate::setVisible :
QWidget::setVisible :
QWidgetPrivate::showChildren :
QWidgetPrivate::show_helper :
QWidgetPrivate::showChildren :
QWidgetPrivate::show_helper :
QWidgetPrivate::setVisible :
QWidget::setVisible :
QDockWidgetLayout::wmSupportsNativeWindowDeco :
QDockWidgetLayout::wmSupportsNativeWindowDeco :
QDockWidgetLayout::wmSupportsNativeWindowDeco :
QTabBarPrivate::isAnimated :
QTabBarPrivate::isAnimated :
QMainWindow::restoreState :
pdal::operator< :
QgisApp::showEvent :
QWidget::event :
QApplicationPrivate::notify_helper :
QApplication::notify :
QgsApplication::notify :
QCoreApplication::notifyInternal2 :
QWidgetPrivate::show_helper :
QWidgetPrivate::setVisible :
QWidget::setVisible :
QgisApp::QgisApp :
main :
BaseThreadInitThunk :
RtlUserThreadStart :

QGIS Info QGIS Version: 3.34.8-Prizren QGIS code revision: 91642333 Compiled against Qt: 5.15.13 Running against Qt: 5.15.13 Compiled against GDAL: 3.9.0 Running against GDAL: 3.9.0

System Info CPU Type: x86_64 Kernel Type: winnt Kernel Version: 10.0.22631

Supported QGIS version

• [X] I'm running a supported QGIS version according to the roadmap.

New profile

• [X] I tried with a new QGIS profile

Additional context

No response

[agiudiceandrea]

@VikramPratap239, thanks for reporting. Please provide the OS version used and details on how did you install QGIS. Did you actually try if the issue occur also using a new QGIS user profile?

[VikramPratap239]

@VikramPratap239, thanks for reporting. Please provide the OS version used and details on how did you install QGIS. Did you actually try if the issue occur also using a new QGIS user profile?

I downloaded Qgis from Official Qgis website and installed Prizren Ltr (3.34.8) stand alone installer and I didn't get a chance to change the QGIS user profile. I am using Windows 11 Home Version 23H2. Also installed and reinstalled several times.