qiqian / webp

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webpcodecsetup.exe 0.19 installer at least is broken #165

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago
What steps will reproduce the problem?
0. fresh windows install
1.install webpcodecsetup.exe on windows 7 ultimate sp1 64-bit, run as admin
2. click custom
3. note box on right, requires 1668KB
4. click disk usage. will show that it uses 6368KB, must be bug in installer 
software itself
5. go through install, and choose to view example files.
6. [windows-logo-flag-key]-R appwiz.cpl [enter] to get to programs and features.
7. right click on webp and pick repair. it states "the feature you are trying 
to use is on a network resource that is currently unavailable. click ok to try 
again, or enter an alternate path to a folder containing the installation 
package 'webp487c2a2a.msi' in the box below." and textbox contains 
C:\Users\JIM-MI~1\AppData\Local\Temp\
8.do what you need to do to uninstall the broken software.
9. try it all again.

What is the expected output? 
- not sure what disk space should exactly be.
should see a consistent disk space usage requirement.
- change and repair should either not be available or should work as shown. 
these are in the uninstall section of the registry as DWORD under NoModify with 
the value 0 or 1, and NoRepair with the value 0 or 1, under the key 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ under 
the appropriate program folder.
- should install without complaining.
- should not hang for 5 minutes on this fast box during uninstall - scary, will 
definitely avoid this software

What do you see instead?
- I see 2 different accounts of how much disk space is required.
- repair breaks with error message asking user for an msi file. not good. they 
will have no clue where to find it. IF it's still there.
- 1st time around, you get an error after install that the installation was 
corrupt, and to try a repair (and that fails). 2nd time no errors, not sure 
why, maybe because it never really deleted the files so now there's no error 
because of some dependency/sequencing problem.
- 2nd/3rd time uninstall, it practically hung during uninstall, was able to hit 
cancel but that did nothing until I clicked on installer icon in taskbar below. 
next uninstall worked.

What version of the product are you using? 0.19 On what operating system? 
win7ult64sp1 retail

Please provide any additional information below.

Original issue reported on code.google.com by jmich...@yahoo.com on 5 Aug 2013 at 9:47

GoogleCodeExporter commented 8 years ago
Thanks for the report. The main issues seem to be the repair/change options, 
slow startup and disk space reporting.
The installer is based on an older version of WiX, so getting that updated 
might be a good place to start.

Original comment by jz...@google.com on 6 Aug 2013 at 5:47

GoogleCodeExporter commented 8 years ago
closing this old bug.
Please re-open if this is still an issue.

Original comment by pascal.m...@gmail.com on 19 Aug 2014 at 12:58