qiscus / qiscus-sdk-web-core

Qiscus provide everything you need to power up your app with chats. And it's now made simple.
https://www.qiscus.com
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"Can't find variable: topics" and "Connection refused: Unacceptable protocol version" #65

Closed L-U-C-K-Y closed 3 years ago

L-U-C-K-Y commented 3 years ago

Hi Qiscus Team 👋🏼

I noticed the following errors in our Sentry logs:

1800 errors within a day with this message:

ReferenceError: Can't find variable: topics
image image

377 errors within a day with this message:

Error: Connection refused: Unacceptable protocol version
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We are running "qiscus-sdk-core": "2.10.4".

adicatur commented 3 years ago

Hi @L-U-C-K-Y can we know when last time do you get this issue?

L-U-C-K-Y commented 3 years ago

Hi @adicatur

Many thanks for your reply!

Last time I have received this error is 25 minutes ago, here more context regarding the error.

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Screenshot 2020-12-14 at 10 35 11

Edit: Added more error details.

adicatur commented 3 years ago

Ok, thanks for the info will check @L-U-C-K-Y , and let us know if you find a new error, it will help us to find the pattern

adicatur commented 3 years ago

Btw @L-U-C-K-Y the timestamp in your image is UTC or is it your timezone? if it's in your timezone can we know what timezone do you use?

L-U-C-K-Y commented 3 years ago

Hi @adicatur

Time is UTC+1.

I am deploying the newest 2.10.x version too, to see if it resolves the issue, will keep you posted.

adicatur commented 3 years ago

Ok thanks @L-U-C-K-Y , we will update also once we have the findings

L-U-C-K-Y commented 3 years ago

It seems that after updating to the latest version, this issue seems not to come up anymore, I'll continue monitoring.

L-U-C-K-Y commented 3 years ago

OK, hmm it seems that this issue persists, it's seriously clogging our sentry:

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adicatur commented 3 years ago

Hi @L-U-C-K-Y ok thanks for your report, as per now we still cannot reproduce this issue, but we will investigate deeper and will let you know the update

apiep commented 3 years ago

Hi @L-U-C-K-Y I just published a new version containing fix for undefined variable "topics" with version of 2.10.7, could you try it?

L-U-C-K-Y commented 3 years ago

Thanks @apiep, will check and report back!

apiep commented 3 years ago

Will close this issue for now, feel free to re-open if it is still exists