Open obrienpja opened 2 years ago
Sometimes, when taking a screenshot of the Ansys interface via EPR, we get an error, as seen in this screenshot:
Create conda environment from the pull request #796 and run notebook 4.02
No error when running save_screenshot()
This may have something to do with EPR's save screenshot or COM port
From notebook 4.11 using python 3.10
Information
What is the current behavior?
Sometimes, when taking a screenshot of the Ansys interface via EPR, we get an error, as seen in this screenshot:![Screen Shot 2022-06-01 at 12 54 31 PM](https://user-images.githubusercontent.com/10542074/171459242-acbad2ae-5ccc-49f5-8153-a23bbd5f7827.png)
Steps to reproduce the problem
Create conda environment from the pull request #796 and run notebook 4.02
What is the expected behavior?
No error when running save_screenshot()
Suggested solutions
This may have something to do with EPR's save screenshot or COM port