Our tenant was launched let's say in January 2023 and since then entitlements are assigned and consumed by users. We would like to track those users who are not using their respective entitlements from, let's say, 6 months or X number of months/days. This is unavailable in the app. We are interested in two fields 1) Assignment Date and 2) UsageDate or Usage Month. We have started reloading and using this dashboard since November 2023, we expected that the "UsageDate" field holds values of the LastUsage date of all users since the launch of the tenant. However, we have handful of users who left organization months ago & other known users who are not using since 4 months, we don't have any values for them from the fields "UsageMonth" and "UsageDate".
UsageDate & UsageMonth holds data since Nov2023 only i.e. first reload of the app. However what about other previous months ? is our understanding wrong ?
ShankarRoutu
commented
11 months ago
Our tenant was launched let's say in January 2023 and since then entitlements are assigned and consumed by users. We would like to track those users who are not using their respective entitlements from, let's say, 6 months or X number of months/days. This is unavailable in the app. We are interested in two fields 1) Assignment Date and 2) UsageDate or Usage Month. We have started reloading and using this dashboard since November 2023, we expected that the "UsageDate" field holds values of the LastUsage date of all users since the launch of the tenant. However, we have handful of users who left organization months ago & other known users who are not using since 4 months, we don't have any values for them from the fields "UsageMonth" and "UsageDate".
UsageDate & UsageMonth holds data since Nov2023 only i.e. first reload of the app. However what about other previous months ? is our understanding wrong ?
Please find the attached screenshot.