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qlik-oss / qlik-cloud-reload-analyzer

The Reload Analyzer is a Qlik Sense application built for Qlik Cloud, which provides information on Reloads and Reload Tasks in your Qlik Cloud environment.
https://github.com/qlik-oss/qlik-cloud-monitoring-apps
MIT License
2 stars 0 forks source link

Qlik ANalyzer V3.1.7 Failing #16

Closed pasgalbarra closed 4 months ago

pasgalbarra commented 4 months ago

Reload Analyzer v3.1.7 - wip-2024-05-10T05 27 48.613Z.log

Attaching error log

withdave commented 4 months ago

Hi @pasgalbarra

We commonly see this issue when the user making the API call isn't a tenant admin, which is a requirement to call the reloads API without specifying an appId (see this link).

Can you confirm the calling user has a tenant admin role?

pasgalbarra commented 4 months ago

Screenshot 2024-05-14 130558

Yes, nothing changed and the app started failing

withdave commented 4 months ago

Is data returned if you navigate to https://tenant.region.qlikcloud.com/api/v1/reloads (change tenant and region to match your tenant) after first logging into your tenant's hub?

If yes, and you're certain that the API key in the REST connection is one that was generated for your account and it hasn't been updated by another user, please open a support case as this doesn't appear to be an issue with the Reload Analyzer.

pasgalbarra commented 4 months ago

reloads.json (link removed)

Yes I can see this data. Do you mean open a support case with Qlik?

Thanks.

withdave commented 4 months ago

Closing this as not an issue with Reload Analyzer.

Removed that reload log, as it appears to be an issue with the API key.