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qmk / qmk_firmware

Open-source keyboard firmware for Atmel AVR and Arm USB families
https://qmk.fm
GNU General Public License v2.0
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Planck rev6 unresponsive after flash #5868

Closed rvolosatovs closed 5 years ago

rvolosatovs commented 5 years ago

Describe the Bug

After flashing my planck rev6 it became unresponsive(worked fine before). There is no more sound when the keyboard is plugged in and it is not recognised as a keyboard in MacOS or Linux. I am able to reflash the keyboard by pressing the reset button at the back of the keyboard, but that does not help. On Linux I see in journalctl:

May 14 14:20:02 neon kernel: usb 1-6: new full-speed USB device number 47 using xhci_hcd
May 14 14:20:02 neon kernel: usb 1-6: device descriptor read/64, error -71
May 14 14:20:03 neon kernel: usb 1-6: device descriptor read/64, error -71
May 14 14:20:03 neon kernel: usb 1-6: new full-speed USB device number 48 using xhci_hcd
May 14 14:20:03 neon kernel: usb 1-6: device descriptor read/64, error -71
May 14 14:20:03 neon kernel: usb 1-6: device descriptor read/64, error -71
May 14 14:20:03 neon kernel: usb usb1-port6: attempt power cycle
May 14 14:20:04 neon kernel: usb 1-6: new full-speed USB device number 49 using xhci_hcd
May 14 14:20:04 neon kernel: usb 1-6: Device not responding to setup address.
May 14 14:20:04 neon kernel: usb 1-6: Device not responding to setup address.
May 14 14:20:04 neon kernel: usb 1-6: device not accepting address 49, error -71
May 14 14:20:05 neon kernel: usb 1-6: new full-speed USB device number 50 using xhci_hcd
May 14 14:20:05 neon kernel: usb 1-6: Device not responding to setup address.
May 14 14:20:05 neon kernel: usb 1-6: Device not responding to setup address.
May 14 14:20:05 neon kernel: usb 1-6: device not accepting address 50, error -71
May 14 14:20:05 neon kernel: usb usb1-port6: unable to enumerate USB device

I tried flashing the default firmware as well as an older version, but that did not help

System Information

drashna commented 5 years ago

Sounds like you may have flashed the wrong firmware on it.

Try reflashing the BIN file.

rvolosatovs commented 5 years ago

Reflashing is the first thing I tried and I did so already multiple times. Here's the log:

make clean && make planck/rev6:default:dfu-util
QMK Firmware 0.6.373
Deleting .build/ ... done.
QMK Firmware 0.6.373
Making planck/rev6 with keymap default and target dfu-util

arm-none-eabi-gcc (GCC) 7.4.0
Copyright (C) 2017 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

Compiling: keyboards/planck/rev6/matrix.c                                                           [OK]
Compiling: quantum/audio/muse.c                                                                     [OK]
Compiling: keyboards/planck/planck.c                                                                [OK]
Compiling: keyboards/planck/rev6/rev6.c                                                             [OK]
Compiling: keyboards/planck/keymaps/default/keymap.c                                                [OK]
Compiling: quantum/quantum.c                                                                        [OK]
Compiling: quantum/keymap_common.c                                                                  [OK]
Compiling: quantum/keycode_config.c                                                                 [OK]
Compiling: quantum/debounce/sym_g.c                                                                 [OK]
Compiling: quantum/process_keycode/process_audio.c                                                  [OK]
Compiling: quantum/process_keycode/process_clicky.c                                                 [OK]
Compiling: quantum/audio/audio_arm.c                                                                [OK]
Compiling: quantum/audio/voices.c                                                                   [OK]
Compiling: quantum/audio/luts.c                                                                     [OK]
Compiling: quantum/process_keycode/process_music.c                                                  [OK]
Compiling: quantum/encoder.c                                                                        [OK]
Compiling: quantum/process_keycode/process_space_cadet.c                                            [OK]
Compiling: tmk_core/common/host.c                                                                   [OK]
Compiling: tmk_core/common/keyboard.c                                                               [OK]
Compiling: tmk_core/common/action.c                                                                 [OK]
Compiling: tmk_core/common/action_tapping.c                                                         [OK]
Compiling: tmk_core/common/action_macro.c                                                           [OK]
Compiling: tmk_core/common/action_layer.c                                                           [OK]
Compiling: tmk_core/common/action_util.c                                                            [OK]
Compiling: tmk_core/common/print.c                                                                  [OK]
Compiling: tmk_core/common/debug.c                                                                  [OK]
Compiling: tmk_core/common/util.c                                                                   [OK]
Compiling: tmk_core/common/eeconfig.c                                                               [OK]
Compiling: tmk_core/common/report.c                                                                 [OK]
Compiling: tmk_core/common/chibios/suspend.c                                                        [OK]
Compiling: tmk_core/common/chibios/timer.c                                                          [OK]
Compiling: tmk_core/common/chibios/bootloader.c                                                     [OK]
Compiling: tmk_core/common/chibios/printf.c                                                         [OK]
Compiling: tmk_core/common/chibios/eeprom_stm32.c                                                   [OK]
Compiling: tmk_core/common/chibios/flash_stm32.c                                                    [OK]
Compiling: tmk_core/common/bootmagic.c                                                              [OK]
Compiling: tmk_core/common/mousekey.c                                                               [OK]
Compiling: tmk_core/common/command.c                                                                [OK]
Compiling: tmk_core/protocol/chibios/usb_main.c                                                     [OK]
Compiling: tmk_core/protocol/chibios/main.c                                                         [OK]
Compiling: tmk_core/protocol/usb_descriptor.c                                                       [OK]
Compiling: tmk_core/protocol/chibios/usb_driver.c                                                   [OK]
Compiling: lib/chibios/os/common/startup/ARMCMx/compilers/GCC/crt1.c                                [OK]
Compiling: lib/chibios/os/common/startup/ARMCMx/compilers/GCC/vectors.c                             [OK]
Compiling: lib/chibios/os/rt/src/chsys.c                                                            [OK]
Compiling: lib/chibios/os/rt/src/chdebug.c                                                          [OK]
Compiling: lib/chibios/os/rt/src/chtrace.c                                                          [OK]
Compiling: lib/chibios/os/rt/src/chvt.c                                                             [OK]
Compiling: lib/chibios/os/rt/src/chschd.c                                                           [OK]
Compiling: lib/chibios/os/rt/src/chthreads.c                                                        [OK]
Compiling: lib/chibios/os/rt/src/chtm.c                                                             [OK]
Compiling: lib/chibios/os/rt/src/chstats.c                                                          [OK]
Compiling: lib/chibios/os/rt/src/chregistry.c                                                       [OK]
Compiling: lib/chibios/os/rt/src/chsem.c                                                            [OK]
Compiling: lib/chibios/os/rt/src/chmtx.c                                                            [OK]
Compiling: lib/chibios/os/rt/src/chcond.c                                                           [OK]
Compiling: lib/chibios/os/rt/src/chevents.c                                                         [OK]
Compiling: lib/chibios/os/rt/src/chmsg.c                                                            [OK]
Compiling: lib/chibios/os/rt/src/chdynamic.c                                                        [OK]
Compiling: lib/chibios/os/common/oslib/src/chmboxes.c                                               [OK]
Compiling: lib/chibios/os/common/oslib/src/chmemcore.c                                              [OK]
Compiling: lib/chibios/os/common/oslib/src/chheap.c                                                 [OK]
Compiling: lib/chibios/os/common/oslib/src/chmempools.c                                             [OK]
Compiling: lib/chibios/os/common/ports/ARMCMx/chcore.c                                              [OK]
Compiling: lib/chibios/os/common/ports/ARMCMx/chcore_v7m.c                                          [OK]
Compiling: lib/chibios/os/hal/osal/rt/osal.c                                                        [OK]
Compiling: lib/chibios/os/hal/src/hal.c                                                             [OK]
Compiling: lib/chibios/os/hal/src/hal_buffers.c                                                     [OK]
Compiling: lib/chibios/os/hal/src/hal_queues.c                                                      [OK]
Compiling: lib/chibios/os/hal/src/hal_mmcsd.c                                                       [OK]
Compiling: lib/chibios/os/hal/src/hal_adc.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_can.c                                                         [OK]Compiling: lib/chibios/os/hal/src/hal_dac.c                                                         [OK]Compiling: lib/chibios/os/hal/src/hal_ext.c                                                         [OK]Compiling: lib/chibios/os/hal/src/hal_gpt.c                                                         [OK]Compiling: lib/chibios/os/hal/src/hal_i2c.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_i2s.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_icu.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_mac.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_mmc_spi.c                                                     [OK]
Compiling: lib/chibios/os/hal/src/hal_pal.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_pwm.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_qspi.c                                                        [OK]
Compiling: lib/chibios/os/hal/src/hal_rtc.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_sdc.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_serial.c                                                      [OK]
Compiling: lib/chibios/os/hal/src/hal_serial_usb.c                                                  [OK]
Compiling: lib/chibios/os/hal/src/hal_spi.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_st.c                                                          [OK]
Compiling: lib/chibios/os/hal/src/hal_uart.c                                                        [OK]
Compiling: lib/chibios/os/hal/src/hal_usb.c                                                         [OK]
Compiling: lib/chibios/os/hal/src/hal_wdg.c                                                         [OK]
Compiling: lib/chibios/os/hal/ports/common/ARMCMx/nvic.c                                            [OK]
Compiling: lib/chibios/os/hal/ports/STM32/STM32F3xx/hal_lld.c                                       [OK]
Compiling: lib/chibios/os/hal/ports/STM32/STM32F3xx/hal_ext_lld_isr.c                               [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/ADCv3/hal_adc_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/CANv1/hal_can_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/DACv1/hal_dac_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/DMAv1/stm32_dma.c                                     [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/EXTIv1/hal_ext_lld.c                                  [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/GPIOv2/hal_pal_lld.c                                  [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/I2Cv2/hal_i2c_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/RTCv2/hal_rtc_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/SPIv2/hal_i2s_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/SPIv2/hal_spi_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/TIMv1/hal_st_lld.c                                    [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/TIMv1/hal_gpt_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/TIMv1/hal_icu_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/TIMv1/hal_pwm_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/USARTv2/hal_serial_lld.c                              [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/USARTv2/hal_uart_lld.c                                [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/USBv1/hal_usb_lld.c                                   [OK]
Compiling: lib/chibios/os/hal/ports/STM32/LLD/xWDGv1/hal_wdg_lld.c                                  [OK]
Compiling: drivers/boards/GENERIC_STM32_F303XC/board.c                                              [OK]
Compiling: lib/chibios/os/hal/lib/streams/chprintf.c                                                [OK]
Compiling: lib/chibios/os/hal/lib/streams/memstreams.c                                              [OK]
Compiling: lib/chibios/os/hal/lib/streams/nullstreams.c                                             [OK]
Assembling: lib/chibios/os/common/startup/ARMCMx/compilers/GCC/crt0_v7m.S                           [OK]
Assembling: lib/chibios/os/common/ports/ARMCMx/compilers/GCC/chcoreasm_v7m.S                        [OK]
Linking: .build/planck_rev6_default.elf                                                             [WARNINGS]
 | 
 | /nix/store/ars1l6qkhci6nrixb6v0w47nq0vv9k7x-arm-none-eabi-binutils-2.31.1/bin/arm-none-eabi-ld: skipping incompatible /nix/store/lvnns5q79di1scgpmgg8mnq5rqf0y3w7-avr-libc-2.0.0-avr/avr/lib/avr5/libm.a when searching for -lm
 | /nix/store/ars1l6qkhci6nrixb6v0w47nq0vv9k7x-arm-none-eabi-binutils-2.31.1/bin/arm-none-eabi-ld: skipping incompatible /nix/store/lvnns5q79di1scgpmgg8mnq5rqf0y3w7-avr-libc-2.0.0-avr/avr/lib/avr35/libm.a when searching for -lm
 | /nix/store/ars1l6qkhci6nrixb6v0w47nq0vv9k7x-arm-none-eabi-binutils-2.31.1/bin/arm-none-eabi-ld: skipping incompatible /nix/store/lvnns5q79di1scgpmgg8mnq5rqf0y3w7-avr-libc-2.0.0-avr/avr/lib/avr51/libm.a when searching for -lm
 | /nix/store/ars1l6qkhci6nrixb6v0w47nq0vv9k7x-arm-none-eabi-binutils-2.31.1/bin/arm-none-eabi-ld: skipping incompatible /nix/store/lvnns5q79di1scgpmgg8mnq5rqf0y3w7-avr-libc-2.0.0-avr/avr/lib/avr5/libc.a when searching for -lc
 | /nix/store/ars1l6qkhci6nrixb6v0w47nq0vv9k7x-arm-none-eabi-binutils-2.31.1/bin/arm-none-eabi-ld: skipping incompatible /nix/store/lvnns5q79di1scgpmgg8mnq5rqf0y3w7-avr-libc-2.0.0-avr/avr/lib/avr35/libc.a when searching for -lc
 | /nix/store/ars1l6qkhci6nrixb6v0w47nq0vv9k7x-arm-none-eabi-binutils-2.31.1/bin/arm-none-eabi-ld: skipping incompatible /nix/store/lvnns5q79di1scgpmgg8mnq5rqf0y3w7-avr-libc-2.0.0-avr/avr/lib/avr51/libc.a when searching for -lc
 | 
Creating binary load file for flashing: .build/planck_rev6_default.bin                              [OK]
Creating load file for flashing: .build/planck_rev6_default.hex                                     [OK]

Size after:
   text    data     bss     dec     hex filename
      0   52600       0   52600    cd78 .build/planck_rev6_default.hex

Copying planck_rev6_default.bin to qmk_firmware folder                                              [OK]
dfu-util 0.9

Copyright 2005-2009 Weston Schmidt, Harald Welte and OpenMoko Inc.
Copyright 2010-2016 Tormod Volden and Stefan Schmidt
This program is Free Software and has ABSOLUTELY NO WARRANTY
Please report bugs to http://sourceforge.net/p/dfu-util/tickets/

Opening DFU capable USB device...
ID 0483:df11
Run-time device DFU version 011a
Claiming USB DFU Interface...
Setting Alternate Setting #0 ...
Determining device status: state = dfuERROR, status = 10
dfuERROR, clearing status
Determining device status: state = dfuIDLE, status = 0
dfuIDLE, continuing
DFU mode device DFU version 011a
Device returned transfer size 2048
DfuSe interface name: "Internal Flash  "
Downloading to address = 0x08000000, size = 52608
Download        [=========================] 100%        52608 bytes
Download done.
File downloaded successfully
Transitioning to dfuMANIFEST state
make planck/rev6:default:dfu-util  12.77s user 3.82s system 62% cpu 26.507 total
rvolosatovs commented 5 years ago

I was able to fix this by downgrading GCC version.

arm-none-eabi-gcc (GNU Tools for ARM Embedded Processors 6-2017-q2-update) 6.3.1 20170620 (release) [ARM/embedded-6-branch revision 249437]
Copyright (C) 2016 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
willbush commented 5 years ago

This is probably not you're issue. However, I wanted to share I get the exact same error here due to a faulty mono-directional usb-c port on my rev6 planck. The following is the log from journalctl where I unplug the usb cable from my keyboard (on the usb-c side), and plug it in the other way, and then replug it in the other way around.

Jun 14 00:26:36 nixos kernel: usb 7-1: USB disconnect, device number 2
Jun 14 00:26:36 nixos acpid[984]: input device has been disconnected, fd 26
Jun 14 00:26:36 nixos acpid[984]: input device has been disconnected, fd 27
Jun 14 00:26:36 nixos acpid[984]: input device has been disconnected, fd 28
Jun 14 00:26:36 nixos acpid[984]: input device has been disconnected, fd 29
Jun 14 00:26:49 nixos kernel: usb 7-1: new full-speed USB device number 3 using xhci_hcd
Jun 14 00:26:49 nixos kernel: usb 7-1: device descriptor read/64, error -71
Jun 14 00:26:49 nixos kernel: usb 7-1: device descriptor read/64, error -71
Jun 14 00:26:50 nixos kernel: usb 7-1: new full-speed USB device number 4 using xhci_hcd
Jun 14 00:26:50 nixos kernel: usb 7-1: device descriptor read/64, error -71
Jun 14 00:26:50 nixos kernel: usb 7-1: device descriptor read/64, error -71
Jun 14 00:26:50 nixos kernel: usb usb7-port1: attempt power cycle
Jun 14 00:26:51 nixos kernel: usb 7-1: new full-speed USB device number 5 using xhci_hcd
Jun 14 00:26:51 nixos kernel: usb 7-1: Device not responding to setup address.
Jun 14 00:26:51 nixos kernel: usb 7-1: Device not responding to setup address.
Jun 14 00:26:51 nixos kernel: usb 7-1: device not accepting address 5, error -71
Jun 14 00:26:51 nixos kernel: usb 7-1: new full-speed USB device number 6 using xhci_hcd
Jun 14 00:26:51 nixos kernel: usb 7-1: Device not responding to setup address.
Jun 14 00:26:51 nixos kernel: usb 7-1: Device not responding to setup address.
Jun 14 00:26:52 nixos kernel: usb 7-1: device not accepting address 6, error -71
Jun 14 00:26:52 nixos kernel: usb usb7-port1: unable to enumerate USB device
Jun 14 00:27:11 nixos kernel: usb 7-1: new full-speed USB device number 8 using xhci_hcd
Jun 14 00:27:11 nixos kernel: usb 7-1: New USB device found, idVendor=feed, idProduct=6060, bcdDevice= 0.06
Jun 14 00:27:11 nixos kernel: usb 7-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 14 00:27:11 nixos kernel: usb 7-1: Product: Planck
Jun 14 00:27:11 nixos kernel: usb 7-1: Manufacturer: OLKB
Jun 14 00:27:11 nixos kernel: usb 7-1: SerialNumber: 0
Jun 14 00:27:11 nixos kernel: input: OLKB Planck as /devices/pci0000:00/0000:00:07.1/0000:09:00.3/usb7/7-1/7-1:1.0/0003:FEED:6060.0009/input/input26
Jun 14 00:27:11 nixos kernel: hid-generic 0003:FEED:6060.0009: input,hidraw5: USB HID v1.11 Keyboard [OLKB Planck] on usb-0000:09:00.3-1/input0
Jun 14 00:27:11 nixos kernel: input: OLKB Planck Mouse as /devices/pci0000:00/0000:00:07.1/0000:09:00.3/usb7/7-1/7-1:1.1/0003:FEED:6060.000A/input/input27
Jun 14 00:27:11 nixos kernel: input: OLKB Planck System Control as /devices/pci0000:00/0000:00:07.1/0000:09:00.3/usb7/7-1/7-1:1.1/0003:FEED:6060.000A/input/input28
Jun 14 00:27:11 nixos kernel: input: OLKB Planck Consumer Control as /devices/pci0000:00/0000:00:07.1/0000:09:00.3/usb7/7-1/7-1:1.1/0003:FEED:6060.000A/input/input29
Jun 14 00:27:11 nixos kernel: input: OLKB Planck Keyboard as /devices/pci0000:00/0000:00:07.1/0000:09:00.3/usb7/7-1/7-1:1.1/0003:FEED:6060.000A/input/input30
Jun 14 00:27:11 nixos kernel: hid-generic 0003:FEED:6060.000A: input,hidraw6: USB HID v1.11 Mouse [OLKB Planck] on usb-0000:09:00.3-1/input1
Jun 14 00:27:11 nixos kernel: hid-generic 0003:FEED:6060.000B: hiddev99,hidraw7: USB HID v1.11 Device [OLKB Planck] on usb-0000:09:00.3-1/input2
Jun 14 00:27:11 nixos systemd-logind[1010]: Watching system buttons on /dev/input/event18 (OLKB Planck)
Jun 14 00:27:11 nixos systemd-logind[1010]: Watching system buttons on /dev/input/event20 (OLKB Planck System Control)
Jun 14 00:27:11 nixos systemd-logind[1010]: Watching system buttons on /dev/input/event22 (OLKB Planck Keyboard)
Jun 14 00:27:11 nixos systemd-logind[1010]: Watching system buttons on /dev/input/event21 (OLKB Planck Consumer Control)

I haven't yet tried flashing my planck in nixos and I came here hoping to get some clue on how to do that because when I try (in nix shell) I get arm-none-eabi-gcc command not found.

uqs commented 3 years ago

This isn't really fixed, is it? Downgrading the compiler will get harder and harder as time passes by. I'm currently stuck with GCC 10 or 11, and they produce broken firmware for the Preonic.

https://config.qmk.fm/#/preonic/rev3/LAYOUT_ortho_5x12 is on something like GCC 6.3.1 and doesn't suffer from this (yet).

uqs commented 3 years ago

For anyone else coming here with a broken preonic or planck, the problem seems to be the code for the RGB stuff. Disabling both RGBLIGHT_ENABLE and RGB_MATRIX_ENABLE makes GCC 11 produce code that properly starts up the keyboard.

nickfyson commented 2 years ago

PSA - for anyone who lands here after facing this problem after using the ZSA configurator, make sure the standard/glow switch is set appropriately!

image

Presumably this determines the same thing raised in the comment above, about whether the RGB specific codes are included, and if you pick glow with a non-RGB board things get very weird!