qmk / qmk_toolbox

A Toolbox companion for QMK Firmware
https://qmk.fm/toolbox
MIT License
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[HELP] Keychron Q3 Lightning didn't works #441

Closed hryer closed 9 months ago

hryer commented 9 months ago

Hello, I apologize if this isn't the right place to raise an issue.

I'm having trouble with my Keychron Q3 QMK Custom Mechanical Keyboard's lighting. It's currently not working. When I checked VIA, I encountered several errors, as shown in the pictures below. I'm seeking guidance on how to resolve this issue. Is a factory reset of my keyboard necessary? While the keys themselves function perfectly, the lighting isn't turning on at all.

image image

keyboard-magpie commented 9 months ago

This should be taken up with the via team on their discord server: https://discord.gg/4fMw7YkDfY

hryer commented 9 months ago

okay, thank you for the information