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qqaatw / JciHitachiHA

A home assistant integration for controlling Jci-Hitachi devices, using LibJciHitachi backend. 台灣日立雲端模組
Apache License 2.0
114 stars 31 forks source link

one of my air conditioner shows unavaible #54

Closed jellyman1978 closed 1 year ago

jellyman1978 commented 1 year ago

🐛 Describe the bug

Hi one of my air conditioner shows unavaible, and I can control this air conditioner by my Hitachi app on my phone. could you help to check? image

below is error log Logger: JciHitachi.aws_connection Source: /usr/local/lib/python3.11/site-packages/JciHitachi/aws_connection.py:567 First occurred: August 6, 2023 at 7:04:23 AM (22 occurrences) Last logged: 9:54:48 PM

An unknown shadow response is received. Client token: None

Logger: JciHitachi.aws_connection Source: /usr/local/lib/python3.11/site-packages/JciHitachi/aws_connection.py:603 First occurred: August 7, 2023 at 3:25:06 AM (3 occurrences) Last logged: 3:25:52 AM

Environment Information

use release V1.4.0 Home Assistant 2023.8.1 Supervisor 2023.08.1 Operating System 10.4

qqaatw commented 1 year ago

Have you tried restarting Home Assistant?

jellyman1978 commented 1 year ago

Hi, yes, I tried restarting HA. and it doesn't work.

qqaatw commented 1 year ago

The log you paste doesn't help. Please download the full log and attach it to this issue.

jellyman1978 commented 1 year ago

Hi here is full log home-assistant_2023-08-11T13-36-21.844Z.log.zip

qqaatw commented 1 year ago

Enable debug logging and then attach your log here again, please.

logger:
  default: info
  logs:
    custom_components.jcihitachi_tw: debug
jellyman1978 commented 1 year ago

Hi update full log home-assistant_2023-08-11T14-00-19.555Z.log.zip

qqaatw commented 1 year ago

It looks nothing wrong. At least the device statuses of 客廳 were correctly retrieved.

So the problem is likely towards the home assistant itself instead of the integration.

jellyman1978 commented 1 year ago

Hi, thanks for checking. and I just found there is a entity ID called climate.ke_ting_2. it works after I change the entity ID to climate.ke_ting_2 on dashboard.

qqaatw commented 1 year ago

Please keep in mind, the integration is designed to be robust as possible as we can make. We have CI and nightly system check which verifies the usability of Hitachi could every night.

If the system status badge on the readme is green, that means the last nightly check was successful, and the issue is not likely from the integration.