Wizz :: OpenPype :: Bug :: Issue with Gdrive Synch and Download #316

Closed ClementHector closed 1 year ago

In GitLab by @support-bot on Feb 16, 2023, 12:03

From WIZZ Lead Animator, Gianni Boyeure, when he works from home.

Problem

He can neither download (from Loader Standalone Tool) nor send files to the sever (by publishing) from his current remote open pype setup.

Extra Information

OP Version

889c9cf7fd

PROJECT : VCT23_22_11830

FILE 1 (Published on Kitsu but not available on Google Drive):

SEQ02_SH010 / fichier tvpaint / layout posing / version 020

6eb0e21015

FILE 2 (Download test with one of his published files at the studio - file not available)

ASSET CADRE 2.35_FRAME / fichier tvpaint / concept / v002

eaba195805

FILE 3 (Download available but fails)

SEQ03_SH120 / fichier tvpaint / layout posing / v002

79dd162eac

Here's his current Sync Queue :

0bac7efbd6

Softwares concerned

OpenPYPE, Wizz

In GitLab by @kekefreedog on Feb 16, 2023, 13:54

made the issue visible to everyone

In GitLab by @friquette on Mar 2, 2023, 09:47

So all I can see for now is that FILE 1 and FILE 3 have new versions which seem to work correctly, so I can't see what happened. For the rest, can he gives us a screenshot of his local settings and on what OS is he working on ?

In GitLab by @friquette on Mar 7, 2023, 13:51

The artists need to download the latest version of OpenPype available, which is currently 3.14.7-quad.10

In GitLab by @kekefreedog on Mar 15, 2023, 16:44

@friquette Is this issue complete ?

In GitLab by @kekefreedog on Mar 15, 2023, 16:57

changed time estimate to 1h

In GitLab by @kekefreedog on Mar 15, 2023, 16:58

added 3h of time spent

In GitLab by @kekefreedog on Mar 15, 2023, 16:58

subtracted 3h of time spent

In GitLab by @kekefreedog on Mar 15, 2023, 16:59

changed time estimate to -1h

In GitLab by @kekefreedog on Mar 15, 2023, 16:59

changed time estimate to 4h

In GitLab by @kekefreedog on Mar 15, 2023, 16:59

added 4h of time spent

In GitLab by @friquette on Mar 16, 2023, 08:19

I think it is because I don't have any news from Wizz after we told them to verify that every artist is on the last version of OP.

In GitLab by @support-bot on Mar 16, 2023, 13:39

Hi Thomas,

Sorry if it wasn't clear.

Yes, every artist using open pipe in remote has version 3.14.10

Mandimby should have updated his pipe by now and he was the only one with the wrong version.

Best, Rebeca

...

Le jeu. 16 mars 2023, 09:19, Thomas Fricard (@friquette) < gitlab@gitlab.fixstudio.com> a écrit : > I think it is because I don't have any news from Wizz after we told them > to verify that every artist is on the last version of OP. > > — > Unsubscribe > >

quadproduction / OpenPype