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Installation problem - Program does not get installed. #6

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. I tried to install the program on my Vista OS pc, however at the end it
says "There is a problem with this Windows Installer package.  A program
run as part of the setup did not finish as expected.  Contact your support
personnel or package vendor. Once i click Ok, it rolls back without
completing the installation.
2.
3.

What is the expected output? What do you see instead?
As mentioned above.

What version of the product are you using? On what operating system?
Google Sitemap generator (Beta)

Please provide any additional information below.

Original issue reported on code.google.com by madhanskumar on 20 Jan 2009 at 5:42

Attachments:

GoogleCodeExporter commented 8 years ago 
Most compatibility issued, thats what takes me here tho, but solved my 
installation issue with it as well thanks guys :) 

http://discoversumatra.blogspot.com/

Original comment by mastergs...@gmail.com on 16 Apr 2014 at 1:58

GoogleCodeExporter commented 8 years ago 
October 30, 2014 I have the same problem as the first #1 and continuing.  Each 
of us encountered the same error message that some portion of the program did 
not install correctly.

Now what do I do????  The file shown was: c://Program Files (86)/Google/Google 
sitemap generator

Thanks for your help, Richard Darnell, ranetree@gmail.com

Original comment by RaneT...@gmail.com on 30 Oct 2014 at 6:12

GoogleCodeExporter commented 8 years ago 
#14 solved my problem to install some software in Windows XP (worked in 7/8/10)

The error log was this:

=== Registro iniciado: 13/11/2014 15:58:14 ===
Acción 15:58:14: INSTALL. 
La acción se inició a las 15:58:14: INSTALL.
Acción 15:58:14: DIRCA_CheckFX. 
La acción se inició a las 15:58:14: DIRCA_CheckFX.
La acción terminó a las 15:58:14: DIRCA_CheckFX. Valor devuelto 3.
Acción 15:58:14: FatalErrorForm. 
La acción se inició a las 15:58:14: FatalErrorForm.
Información 2898. For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created 
a 'MS Sans Serif' font, in 0 character set, of 13 pixels height.
DEBUG: Error 2826:  Control Line1 on dialog FatalErrorForm extends beyond the 
boundaries of the dialog to the right by 3 pixels
El instalador encontró un error inesperado al instalar este paquete. Esto 
puede indicar un problema con este paquete. El código de error es 2826. Los 
argumentos son: FatalErrorForm, Line1, to the right
DEBUG: Error 2826:  Control Line2 on dialog FatalErrorForm extends beyond the 
boundaries of the dialog to the right by 3 pixels
El instalador encontró un error inesperado al instalar este paquete. Esto 
puede indicar un problema con este paquete. El código de error es 2826. Los 
argumentos son: FatalErrorForm, Line2, to the right
DEBUG: Error 2826:  Control BannerBmp on dialog FatalErrorForm extends beyond 
the boundaries of the dialog to the right by 3 pixels
El instalador encontró un error inesperado al instalar este paquete. Esto 
puede indicar un problema con este paquete. El código de error es 2826. Los 
argumentos son: FatalErrorForm, BannerBmp, to the right
Información 2898. For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400 
textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13 
pixels height.
Información 2898. For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created 
a 'MS Sans Serif' font, in 0 character set, of 20 pixels height.
Acción 15:58:14: FatalErrorForm. Dialog created
La acción terminó a las 15:58:16: FatalErrorForm. Valor devuelto 1.
La acción terminó a las 15:58:16: INSTALL. Valor devuelto 3.
Property(C): UpgradeCode = {F3268BDC-36BE-412C-B05B-3225B557C718}
Property(C): ProgramMenuFolder = C:\Documents and Settings\admin\Menú 
Inicio\Programas\
Property(C): SourceDir = C:\Documents and Settings\admin\Escritorio\
Property(C): DesktopFolder = C:\Documents and Settings\admin\Escritorio\
Property(C): VSDFrameworkVersion = v4.0
Property(C): VSDAllowLaterFrameworkVersions = False
Property(C): ProductName = 
Property(C): ProductCode = 
Property(C): ProductVersion = 2.0.10
Property(C): Manufacturer = 
Property(C): ARPCONTACT = 
Property(C): ARPCOMMENTS = 
Property(C): ARPURLINFOABOUT = 
Property(C): ProductLanguage = 3082
Property(C): ARPPRODUCTICON = _853F67D554F05449430E7E.exe
Property(C): SecureCustomProperties = 
PREVIOUSVERSIONSINSTALLED;NEWERPRODUCTFOUND
Property(C): RedirectedDllSupport = 2
Property(C): VersionNT = 501
Property(C): VSDNETURLMSG = Este programa de instalación requiere tener 
instalado .NET Framework versión [1]. Instale .NET Framework y ejecute de 
nuevo el programa de instalación. El programa .NET Framework se puede obtener 
de la Web. ¿Desea hacerlo ahora?
Property(C): VSDIISMSG = Este programa de instalación requiere Internet 
Information Server 5.1 o posterior y Windows XP o posterior. Dicho programa no 
se puede instalar en Windows 2000. Instale Internet Information Server o un 
sistema operativo más reciente y ejecute de nuevo el programa de instalación.
Property(C): VSDUIANDADVERTISED = La aplicación anunciada no se instalará 
porque puede ser no segura. Póngase en contacto con el administrador para 
cambiar la opción de la interfaz de usuario de instalación del paquete a 
básica.
Property(C): VSDNETMSG = Este programa de instalación requiere .NET Framework 
versión [1]. Instale .NET Framework y ejecute de nuevo la instalación.
Property(C): VSDINVALIDURLMSG = La ruta de acceso especificada '[2]' no está 
disponible. Puede que Internet Information Server no se esté ejecutando o que 
la ruta de acceso exista y se redireccione a otro equipo. Compruebe el estado 
de este directorio virtual en el Administrador de servicios Internet.
Property(C): VSDVERSIONMSG = No se puede instalar porque ya existe una versión 
más reciente del producto instalada.
Property(C): MaintenanceForm_Action = Repair
Property(C): ErrorDialog = ErrorDialog
Property(C): SFF_UpFldrBtn = UpFldrBtn
Property(C): SFF_NewFldrBtn = NewFldrBtn
Property(C): FolderForm_AllUsers = ME
Property(C): FolderForm_AllUsersVisible = 1
Property(C): DefaultUIFont = 
VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
Property(C): AdminMaintenanceForm_Action = Repair
Property(C): AdminWelcomeForm_NextArgs = AdminFolderForm
Property(C): AdminFolderForm_PrevArgs = AdminWelcomeForm
Property(C): AdminFolderForm_NextArgs = AdminConfirmInstallForm
Property(C): AdminConfirmInstallForm_PrevArgs = AdminFolderForm
Property(C): WelcomeForm_NextArgs = FolderForm
Property(C): FolderForm_PrevArgs = WelcomeForm
Property(C): FolderForm_NextArgs = ConfirmInstallForm
Property(C): ConfirmInstallForm_PrevArgs = FolderForm
Property(C): REINSTALLMODE = amus
Property(C): MsiLogFileLocation = C:\Documents and 
Settings\admin\Escritorio\caca.rxr
Property(C): PackageCode = {F9066D44-1763-4ED9-8B3C-BC784385D7B5}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\Documents and Settings\admin\Escritorio
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 1668
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 4.05
Property(C): WindowsBuild = 2600
Property(C): ServicePackLevel = 3
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): WindowsFolder = C:\WINDOWS\
Property(C): WindowsVolume = C:\
Property(C): SystemFolder = C:\WINDOWS\system32\
Property(C): System16Folder = C:\WINDOWS\system\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\DOCUME~1\admin\CONFIG~1\Temp\
Property(C): ProgramFilesFolder = C:\Archivos de programa\
Property(C): CommonFilesFolder = C:\Archivos de programa\Archivos comunes\
Property(C): AppDataFolder = C:\Documents and Settings\admin\Datos de programa\
Property(C): FavoritesFolder = C:\Documents and Settings\admin\Favoritos\
Property(C): NetHoodFolder = C:\Documents and Settings\admin\Entorno de red\
Property(C): PersonalFolder = C:\Documents and Settings\admin\Mis documentos\
Property(C): PrintHoodFolder = C:\Documents and Settings\admin\Impresoras\
Property(C): RecentFolder = C:\Documents and Settings\admin\Reciente\
Property(C): SendToFolder = C:\Documents and Settings\admin\SendTo\
Property(C): TemplateFolder = C:\Documents and Settings\admin\Plantillas\
Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Datos de 
programa\
Property(C): LocalAppDataFolder = C:\Documents and 
Settings\admin\Configuración local\Datos de programa\
Property(C): MyPicturesFolder = C:\Documents and Settings\admin\Mis 
documentos\Mis imágenes\
Property(C): AdminToolsFolder = C:\Documents and Settings\admin\Menú 
Inicio\Programas\Herramientas administrativas\
Property(C): StartupFolder = C:\Documents and Settings\admin\Menú 
Inicio\Programas\Inicio\
Property(C): StartMenuFolder = C:\Documents and Settings\admin\Menú Inicio\
Property(C): FontsFolder = C:\WINDOWS\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): Intel = 6
Property(C): PhysicalMemory = 512
Property(C): VirtualMemory = 1125
Property(C): AdminUser = 1
Property(C): LogonUser = admin
Property(C): UserSID = S-1-5-21-1177238915-1677128483-1957994488-1003
Property(C): UserLanguageID = 3082
Property(C): ComputerName = VMWINXP
Property(C): SystemLanguageID = 3082
Property(C): ScreenX = 1364
Property(C): ScreenY = 768
Property(C): CaptionHeight = 26
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 16
Property(C): TTCSupport = 1
Property(C): Time = 15:58:16
Property(C): Date = 13/11/2014
Property(C): MsiNetAssemblySupport = 4.0.30319.1
Property(C): MsiWin32AssemblySupport = 5.1.2600.5512
Property(C): Privileged = 1
Property(C): USERNAME = admin
Property(C): DATABASE = C:\DOCUME~1\admin\CONFIG~1\Temp\5c0102.msi
Property(C): OriginalDatabase = C:\Documents and 
Settings\admin\Escritorio\Unatec.UF.ContadoresOC.Instalador.msi
Property(C): SOURCEDIR = C:\Documents and Settings\admin\Escritorio\
Property(C): VersionHandler = 4.05
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Registro detenido: 13/11/2014 15:58:16 ===
MSI (c) (84:8C) [15:58:16:794]: Producto: MST -- Error en la instalación.

MSI (c) (84:8C) [15:58:16:804]: Windows Installer instaló el producto. Nombre 
del producto: MST. Versión del producto: 2.0.10. Idioma del producto: 3082. 
Resultado de la instalación: 1603.

Original comment by muchasme...@gmail.com on 13 Nov 2014 at 3:14

GoogleCodeExporter commented 8 years ago 
[deleted comment]
GoogleCodeExporter commented 8 years ago 
Solved this problem by running the installation kit with Admin privileges

1. Run a CMD window as Administrator and change the working folder to where 
you've downloaded the installation kit
2. Run the installation kit from the terminal (e.g. 
"sitemap_win-beta1-20091231.msi")

The installation should run smoothly this time.
Be sure to have IIS installed 
(http://www.howtogeek.com/112455/how-to-install-iis-8-on-windows-8/)

Original comment by matei.dragomir on 10 Jan 2015 at 10:24