search

quran / quran-ios

QuranEngine is the engine powering the Quran.com iOS app.
Apache License 2.0
444 stars 150 forks source link

All highlights were removed \ Deleted when I signed out once from my iPhone #640

Open karl18 opened 2 months ago

karl18 commented 2 months ago

Al SalmuAlikum brothers,

I'm finding some difficulty to get back\ revert Ayah highlights which I use to have previously on my IOS App!

Suddenly, After signing out my iCloud account once from my iPhone 15 Pro Max to do some test I need at that time, I just realized afterward that all highlights that I use to have on my APP was suddenly wiped out \ deleted \ gone automatically!

For me, it's a great loss because I used to memorize the Quran with the help of these highlights and once they're gone or not there I cannot remember anything from my memorization or rely on recalling the Ayahs with plain text without highlights.

Could you please tell me if there's any chance to restore them back using any backup restore using iCloud or any method you know to achieve that ?!

Thanks a lot and Jazzakum Allah Khayran!

mohamede1945 commented 2 weeks ago

We alikom elsalam we rahamat Allah, Kareem,

I'm so sorry to hear about the issue and for the late reply as I was traveling.

I think you should be able to restore your highlights by re-signing in to iCloud again.