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quran / quran_android

a quran reading application for android
http://android.quran.com
GNU General Public License v3.0
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"Network error, trying to resume" when downloading data #548

Closed ghost closed 9 years ago

ghost commented 9 years ago

I just received what described itself as a small but important update. I kept trying to download it to no avail.

I was seeing this error: "Network error, trying to resume..."

It never starts downloading. It's always 0% until it throws an error in the notification bar "could not download due to network error". Then it asks me again if I want to download Quran data. Still repeats same cycle.

I cleared data and uninstalled it trying to fix it, now after reinstalling, it's doing the same thing for the whole Quran data, not just the "small but important update".

How do I fix this?

ghost commented 9 years ago

I would also appreciate a quick confirmation if someone faces the same problem. I've been facing more than my typical share of problems with apps lately. I'm thinking of reinstalling the system.

ahmedre commented 9 years ago
  1. which version are you using (is it the latest quran android?)
  2. what device are you on?
  3. are there any files at all in /sdcard/quran_android?
ghost commented 9 years ago

Yes it's the latest in Play Store.

Phone is Nexus 5, Android 4.4.4

There were files before I reinstalled it. I think 281MB or 261MB before I deleted them all to reinstall the app.

Now there an empty folder called "width_1260", that it. Size is 0MB. On Jun 20, 2015 11:14 PM, "ahmedre" notifications@github.com wrote:

  1. which version are you using (is it the latest quran android?)
  2. what device are you on?
  3. are there any files at all in /sdcard/quran_android?

— Reply to this email directly or view it on GitHub https://github.com/quran/quran_android/issues/548#issuecomment-113816923 .

ahmedre commented 9 years ago

i can't see anything strange with the servers - the fact that width_1260 is empty makes sense, since it didn't download the files, and therefore, there is nothing extracted there.

so some things to try:

  1. don't download files when it asks you, and open any page - wait a second or two and see if the page shows up (if it does, that means it's successfully able to download from the internet) - my guess is, it won't show you anything.
  2. open a browser on your phone and try to go to http://android.quran.com and see if it opens or not
ghost commented 9 years ago

It didn't show anything in the page.

Yet, http://android.quran.com/ is readily accessible.

ghost commented 9 years ago

Oh God, sorry about that. It's totally my fault. Sorry about that.

Consider this solved. The solution is not really worth posting, it's way too limited to my use case.

May Allah accept you and reward you for your great efforts. Sorry about the unnecessary annoyance.

samiqureshi commented 8 years ago

Posting your solution might help others. I have the same issue and this seems to be the only post on Google about it. Can you explain what you did?

michele-musa commented 8 years ago

I had the same issue. The storing space was finished: eliminated few images and all was ok. Jazaka Allahu Khairan. Assalamu 3aleikum

ozbek commented 8 years ago

Wa alaikum assalam.

Do you mean that you had "Network error" notification when there was not sufficient space left on the device storage?

michele-musa commented 8 years ago

Yes. "Network error, trying to resume"

michele-musa commented 8 years ago

I freed some space on the device and the error is gone (update successfull)

ozbek commented 8 years ago

Interesting... I can not reproduce it, I am seeing "Not enough disk space to download" message.

Please file a separate bug report if you see "Network error, trying to resume" error for not enough disk space case again. Thanks.

michele-musa commented 8 years ago

Ok, if it happens again i'll file a separate bug report. I had 0 kB available on the SD (and few kB on the internal memory), and the app set to save the data on the external SD memory card. I searched the error message on Google and found this thread. Jazaka Allahu khairan, wa assalamu `aleikum

adliabdoh commented 7 years ago

I have more than enough space to download the audio on the app. Yet it always goes to downloading 41 surahs and then it goes "network error, trying to resume". someone please help

ozbek commented 7 years ago

Can you open Surah 42 and see if page loads?

adliabdoh commented 7 years ago

The page definitely loads, I found that the audio for Abu bakr Shatri (gapless) cant be downloaded for this surah but it does for other reciters (i'm assuming they're non-gapless if that helps)

On Mon, Dec 5, 2016 at 7:55 AM, Shuhrat Dehkanov notifications@github.com wrote:

Can you open Surah 42 and see if page loads?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/quran/quran_android/issues/548#issuecomment-264788544, or mute the thread https://github.com/notifications/unsubscribe-auth/AXQOoVswED_R9k7_vAzyQjmdtJBTunS6ks5rE8NWgaJpZM4FH_sf .

ozbek commented 7 years ago

Ah, so you were actually facing issue with the audio? Can you post a separate question for that, please? This one is about Qur'an pages.

adliabdoh commented 7 years ago

Who do I refer to for the audio section?

On Mon, Dec 5, 2016 at 7:59 AM, Shuhrat Dehkanov notifications@github.com wrote:

Ah, so you were actually facing issue with the audio? Can you post a separate question for that, please? This one is about Qur'an pages.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/quran/quran_android/issues/548#issuecomment-264789167, or mute the thread https://github.com/notifications/unsubscribe-auth/AXQOoSJe2bgrNnYtOUjN5btDEE2IsxJFks5rE8RNgaJpZM4FH_sf .

ozbek commented 7 years ago

Please use this link: https://github.com/quran/quran_android/issues/new

In title, please define the issue with a short, brief sentence. And then explain the problem in detail in the comment/body section.

Thanks.

adliabdoh commented 7 years ago

JazakAllahu Khair

On Mon, Dec 5, 2016 at 8:02 AM, Shuhrat Dehkanov notifications@github.com wrote:

Please use this link: https://github.com/quran/quran_android/issues/new

In title, please define the issue with a short, brief sentence. And then explain the problem in detail in the comment/body section.

Thanks.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/quran/quran_android/issues/548#issuecomment-264789698, or mute the thread https://github.com/notifications/unsubscribe-auth/AXQOoXLXt44kRbm9z6np9Ku-ALHaoj0dks5rE8USgaJpZM4FH_sf .