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r-a-y / bp-reply-by-email

Reply to BuddyPress items from the comfort of your email inbox. Currently in pre-release.
GNU General Public License v2.0
63 stars 9 forks source link

SendGrid inbound provider stopped working #119

Closed jasonvarone closed 5 years ago

jasonvarone commented 5 years ago

Has anyone encountered issues with Reply By Email after doing a CBOX update? RBE stopped working for me with the latest update. I updated WP to 5.0.2, then followed the CBOX update prompt. The site hung in maintenance mode for 10 minutes while trying to update RBE. Then the plugin stopped working.

I get a "no such file or directory" warning - bp-rbe-functions.php is missing?

r-a-y commented 5 years ago

@jasonvarone - Sorry for the late reply.

Can you tell me what folder RBE is located in your wp-content/plugins directory? Is there any directory beginning with bp-reply-by-email? If not, did it get removed during the CBOX update and fail to extract the latest files?

If a RBE directory doesn't exist, grab the latest version of the plugin here. Rename the folder to bp-reply-by-email and try reactivating.

Let me know what happens.

jasonvarone commented 5 years ago

@r-a-y Thanks for the reply.

The folder did exist, but I went ahead and replaced it anyway with the latest version. I renamed it bp-reply-by-email and re-activated the plugin. It still doesn't work though.

It's configured with SendGrid but the emails are not even showing up on my account there. The emails do contain "--- Reply ABOVE THIS LINE to add a comment ---" so something is working.

Any ideas?

jasonvarone commented 5 years ago

I recently switched the site to https, and I didn't actually test RBE after that - could that be the reason it's not working?

r-a-y commented 5 years ago

I recently switched the site to https, and I didn't actually test RBE after that - could that be the reason it's not working?

Yes, if you use SendGrid, you will probably have to update the Inbound Parse URL endpoint (your website URL) to use HTTPS instead of HTTP: https://sendgrid.com/developer/reply

jasonvarone commented 5 years ago

Many thanks @r-a-y

That did the trick