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rackerlabs / docs-cloud-files

Developer documentation source for Rackspace Cloud Files API
https://developer.rackspace.com/docs/cloud-files/v1/developer-guide/
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'Get object via temporary URL' section #110

Open dmikester1 opened 5 years ago

dmikester1 commented 5 years ago

I am working on creating a temporary URL to access our files using the API. I have read through this section numerous time: https://developer.rackspace.com/docs/cloud-files/quickstart/#get-object

I am hung up on the the line: bin/swift-temp-url GET 3600 $ENDPOINT/{containerName}/{objectName} {arbitraryKey} Above it the comments say: "Create the temp_url_sig and temp_url query parameter values. OpenStack Object Storage provides the swift-temp-url script that auto-generates the temp_url_sig and temp_url_expires query parameters. For example, you might run this command:" What is the bin/swift-temp-url bit? I am assuming the last part starting with $ENDPOINT is the URL we hit with the GET request. And is the 3600 the port we are supposed to be using?

cyrichardson commented 5 years ago

@dmikester1 I'm a writer in the Experiences Services - Content team. It has been many years since this content has been updated in the Cloud Files API Reference. Most of the team that created it has moved on. You might check with Reagan Murley, who I believe used to work in Support in the Cloud Storage area, and see if she can direct you to someone who might be able to help you.

cyrichardson commented 5 years ago

@dmikester1 Another person that might be able to help is Maeve Goetz.

dmikester1 commented 5 years ago

Thank you for the quick responses Catherine. I don't know who those people are. How do I find contact info on them?

cyrichardson commented 5 years ago

@dmikester1, I'm sorry. Here's the Rackspace Support number - Support: 1-800-961-4454. You might want to give them a call.

inflatador commented 5 years ago

@dmikester1 I think we spoke on the phone last week. I will take this issue and try to improve the documentation.