"Invalid Credentials" when adding integration for HiTemp

spanznet commented 1 year ago

Describe the bug Add integration screen results in Invalid Credentials error. v3.0.26

To Reproduce Steps to reproduce the behaviour:

Go to Settings - Devices & Services
Click on '+ ADD INTEGRATION'
Find Aqua Temp
Enter email & password
Check error

Expected behavior Expect successful login as tested with same credentials in Hi Temp android app.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: Windows 11
Browser: Chrome
Version: 116

Smartphone (please complete the following information):

Device: Pixel 6
OS: Android 13
Browser: Chrome
Version: 116

Additional context I've tried over a few days, checked and triple checked details. Reset password - same error. Created a 2nd HiTemp account and shared device - same error with both accounts. Rebooted HA - same error. Enabled debug log:

2023-09-05 16:27:31.570 INFO (MainThread) [custom_components.aqua_temp.managers.flow_manager] Config flow started, Step: user, Input: None
2023-09-05 16:27:54.669 INFO (MainThread) [custom_components.aqua_temp.managers.flow_manager] Config flow started, Step: user, Input: {'title': 'Evoheat HWS', 'username': 'me@redacted.com', 'password': 'redacted', 'api_type': 'hi_temp'}
2023-09-05 16:27:54.672 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_config_manager] Storing config data: {"temperature_unit": {}}, Exiting: {"temperature_unit": {}}
2023-09-05 16:27:54.683 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_config_manager] Initialized, Entity Descriptions: 3, protocol codes: 3, protocol codes configuration: 3, platforms: 4, HVAC modes: {'default': {'off': None, 'cool': '0', 'heat': '1', 'auto': '2'}, '1245226668902080512': {'off': None, 'heat': '0'}, '1442284873216843776': {'off': None, 'cool': '0', 'heat': '1', 'auto': '2'}}, HVAC modes - reversed: {'default': {None: 'off', '0': 'cool', '1': 'heat', '2': 'auto'}, '1245226668902080512': {None: 'off', '0': 'heat'}, '1442284873216843776': {None: 'off', '0': 'cool', '1': 'heat', '2': 'auto'}}, Fan modes: {'default': {'auto': '0', 'low': '1'}, '1245226668902080512': {'off': '0', 'low': '1', 'high': '2'}, '1442284873216843776': {'auto': '0', 'low': '1'}}, Fan modes - reversed: {'default': {'0': 'auto', '1': 'low'}, '1245226668902080512': {'0': 'off', '1': 'low', '2': 'high'}, '1442284873216843776': {'0': 'auto', '1': 'low'}}
2023-09-05 16:27:54.689 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_api] Initializing API, Throw Error: True
2023-09-05 16:27:54.690 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_api] No token available, Login AquaTemp API and fetching devices
2023-09-05 16:27:56.061 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_api] Request to https://cloud.linked-go.com/cloudservice/api/app/user/login.json, Body: {'user_name': 'me@redacted.com', 'password': 'redacted'}, Result: {'error_code': '-1', 'error_msg': 'Error username or password', 'error_msg_code': '', 'is_reuslt_suc': False}
2023-09-05 16:27:56.061 WARNING (MainThread) [custom_components.aqua_temp.managers.flow_manager] Failed to create integration, Error Key: invalid_credentials

RamjetX commented 11 months ago

Confirmed same issue as described above.

sjtrny commented 11 months ago

Same issue here! Although selecting "Aqua Temp" as the API type works.

RamjetX commented 11 months ago

Same issue here! Although selecting "Aqua Temp" as the API type works. edit

The Aqua Temp with HiTemp login API displays connected but no data seems to be updating?

angyp commented 10 months ago

I am having the same issue. Sorta works with Aqua temp but I have no control from Homeassistant. Can just read sensor states.

wendan20 commented 10 months ago

HI, thanks for creating the integration! I just installed the integration for a heatpump boiler. I have the same issue. I can only connect with the aquatemp api (invalid credentials with Hitemp), but then I can only read values. The climate sensor is not operational and does not react on changed from the Hitemp app. Is there some (quick) fix for this or is it a bug in the integration which needs fixing? Thanks!

wendan20 commented 9 months ago

HI, thanks for creating the integration! I just installed the integration for a heatpump boiler. I have the same issue. I can only connect with the aquatemp api (invalid credentials with Hitemp), but then I can only read values. The climate sensor is not operational and does not react on changed from the Hitemp app. Is there some (quick) fix for this or is it a bug in the integration which needs fixing? Thanks!

Hi, I am pretty new to Github. Can someone explain to me how the handeling of this works? Is it correct that the innitial issue was applied on september 5th? And how does it work from here? Is someone looking in to it? Thanks!

sjtrny commented 9 months ago

Hi, I am pretty new to Github. Can someone explain to me how the handeling of this works? Is it correct that the innitial issue was applied on september 5th? And how does it work from here? Is someone looking in to it? Thanks!

@wendan20 this is a voluntary open source project with no organisation structure or responsibility for maintenance. To the best of everyone's knowledge here no one is looking into it. The main contributor @elad-bar might be, but they haven't been active in this repository for a while.

wendan20 commented 8 months ago

Did anyone get this wokring apart from this repo? @sjtrny did I see it correctly that you forked this repo? Do you have it working with hitemp app? Like to connect my heatpump to Home Assistant somehow. Thanks!

elad-bar commented 8 months ago

Hi, i've been less active over the few last months, Can you please share logs so i'll be able to try assist?

Thanks

wendan20 commented 8 months ago

Hi, thank you! Which logs do you need? Or via which route do I have the best chance of getting this to work?

Logs where I get the wrong credentials erros when using Hitemp during configuration or
Logs when using Aquatemp during configuration and the climate entity does not work in Home Assistant (sensors values do work)?

Grtz!

---- Op za, 16 dec 2023 19:55:38 +0100 schreef Elad Bar @.***> ----

Hi, i've been less active over the few last month, Can you please share logs so i'll be able to try assist? Thanks

— Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1858906563, or https://github.com/notifications/unsubscribe-auth/AG2ABF4I7B6XO3SBQKXWAZDYJXVCVAVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHEYDMNJWGM. You are receiving this because you were mentioned.

elad-bar commented 8 months ago

sure, pls send both if possible (just mention which is related to what scenario), I will need the logs with debug log level

wendan20 commented 8 months ago

Ok! just changed the debug level. I will install with Hitemp first and will let you know in a bit......

---- Op za, 16 dec 2023 20:02:55 +0100 schreef Elad Bar @.***> ----

sure, pls send both if possible (just mention which is related to what scenario), I will need the logs with debug log level — Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1858908007, or https://github.com/notifications/unsubscribe-auth/AG2ABFY2FAISWJQCWKWLDK3YJXV57AVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHEYDQMBQG4. You are receiving this because you were mentioned.

wendan20 commented 8 months ago

I get this screen:

And saw this in the logs. I am not very experienced with the logs. If you need anything else please give me some direction.

Logger: custom_components.aqua_temp.managers.flow_manager

Source: custom_components/aqua_temp/managers/flow_manager.py:97

Integration: Aqua Temp (https://github.com/radical-squared/aquatemp, https://github.com/radical-squared/aquatemp/issues)

First occurred: 20:11:41 (1 occurrences)

Last logged: 20:11:41

Failed to create integration, Error Key: invalid_credentials

---- Op za, 16 dec 2023 20:02:55 +0100 schreef Elad Bar @.***> ----

sure, pls send both if possible (just mention which is related to what scenario), I will need the logs with debug log level — Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1858908007, or https://github.com/notifications/unsubscribe-auth/AG2ABFY2FAISWJQCWKWLDK3YJXV57AVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHEYDQMBQG4. You are receiving this because you were mentioned.

wendan20 commented 8 months ago

This is what I found in the more detailed log with searching for 'aqua':

2023-12-16 20:11:17.932 INFO (MainThread) [custom_components.aqua_temp.managers.flow_manager] Config flow started, Step: user, Input: None

2023-12-16 20:11:41.706 INFO (MainThread) [custom_components.aqua_temp.managers.flow_manager] Config flow started, Step: user, Input: {'title': 'Aqua Temp', 'username': @.***', 'password': 'fFWJcTPx3tRELv9w8qUe', 'api_type': 'hi_temp'}

2023-12-16 20:11:41.715 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_config_manager] Storing config data: {"temperature_unit": {}}, Exiting: {}

2023-12-16 20:11:41.725 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_config_manager] Initialized, Entity Descriptions: 3, protocol codes: 3, protocol codes configuration: 3, platforms: 4, HVAC modes: {'default': {'off': None, 'cool': '0', 'heat': '1', 'auto': '2'}, '1245226668902080512': {'off': None, 'heat': '0'}, '1442284873216843776': {'off': None, 'cool': '0', 'heat': '1', 'auto': '2'}}, HVAC modes - reversed: {'default': {None: 'off', '0': 'cool', '1': 'heat', '2': 'auto'}, '1245226668902080512': {None: 'off', '0': 'heat'}, '1442284873216843776': {None: 'off', '0': 'cool', '1': 'heat', '2': 'auto'}}, Fan modes: {'default': {'auto': '0', 'low': '1'}, '1245226668902080512': {'off': '0', 'low': '1', 'high': '2'}, '1442284873216843776': {'auto': '0', 'low': '1'}}, Fan modes - reversed: {'default': {'0': 'auto', '1': 'low'}, '1245226668902080512': {'0': 'off', '1': 'low', '2': 'high'}, '1442284873216843776': {'0': 'auto', '1': 'low'}}

2023-12-16 20:11:41.727 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_api] Initializing API, Throw Error: True

2023-12-16 20:11:41.727 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_api] No token available, Login AquaTemp API and fetching devices

2023-12-16 20:11:41.852 DEBUG (MainThread) [custom_components.aqua_temp.managers.aqua_temp_api] Request to https://cloud.linked-go.com/cloudservice/api/app/user/login.json, Body: {'user_name': @.***', 'password': 'b38937c3899b4e351a0a7146429be5fb'}, Result: {'error_code': '-1', 'error_msg': 'Error username or password', 'error_msg_code': '', 'is_reuslt_suc': False}

2023-12-16 20:11:41.852 WARNING (MainThread) [custom_components.aqua_temp.managers.flow_manager] Failed to create integration, Error Key: invalid_credentials

---- Op za, 16 dec 2023 20:02:55 +0100 schreef Elad Bar @.***> ----

sure, pls send both if possible (just mention which is related to what scenario), I will need the logs with debug log level — Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1858908007, or https://github.com/notifications/unsubscribe-auth/AG2ABFY2FAISWJQCWKWLDK3YJXV57AVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHEYDQMBQG4. You are receiving this because you were mentioned.

elad-bar commented 8 months ago

2 quesyions, when trying to login through the mobile app, is it working? Is the account still connected? (As i recall you can't be logged in from 2 devices to the same account)

Thanks

wendan20 commented 8 months ago

Yes works and still logged in.
Yes, but I have a seccond account which is synced. I read this tip somewhere. If I use the aquasync option with these credentials specially for HA (the synced account) it works, but then the climate entity does not work.

---- Op za, 16 dec 2023 20:39:17 +0100 schreef Elad Bar @.***> ----

2 quesyions, when trying to login through the mobile app, is it working? Is the account still connected? (As i recall you can't be logged in from 2 devices to the same account) Thanks

— Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1858914775, or https://github.com/notifications/unsubscribe-auth/AG2ABF4ANU7BUKDKTV34JCLYJX2GLAVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHEYTINZXGU. You are receiving this because you were mentioned.

wendan20 commented 8 months ago

Did you see on your github that more users ran into this problem? Someone created an 'Issue'. Also I tried two previous versions of your integration (24 and 25) and ran into the same problems for Hitemp and Aquatemp.

---- Op za, 16 dec 2023 20:39:17 +0100 schreef Elad Bar @.***> ----

2 quesyions, when trying to login through the mobile app, is it working? Is the account still connected? (As i recall you can't be logged in from 2 devices to the same account) Thanks

— Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1858914775, or https://github.com/notifications/unsubscribe-auth/AG2ABF4ANU7BUKDKTV34JCLYJX2GLAVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHEYTINZXGU. You are receiving this because you were mentioned.

elad-bar commented 8 months ago

For me the integration works with the climate entity so that's why I'm asking, can you pls provide debug log level of the flow that climate is not working? I can share a Postman project that simulates the API calls for login, if that works for you, we can better understand if it's integration or cloud related and progress from there

thanks

wendan20 commented 8 months ago

Good morning! Thanks again.

Do you have it working with the Hitemp or the Aquatemp app?

Sure! Postman project is fine for me. I have never done that, so you might have to give me some instructions what to do.

I will install the integration with the option Aquatemp and report back to you in a bit.

Grtz

Ps. I am working on the outside of my house today, so it might take some time before I respond to your messages.

---- Op zo, 17 dec 2023 09:30:51 +0100 schreef Elad Bar @.***> ----

For me the integration works with the climate entity so that's why I'm asking, can you pls provide debug log level of the flow that climate is not working? I can share a Postman project that simulates the API calls for login, if that works for you, we can better understand if it's integration or cloud related and progress from there thanks

— Reply to this email directly, https://github.com/radical-squared/aquatemp/issues/72#issuecomment-1859072718, or https://github.com/notifications/unsubscribe-auth/AG2ABFY4R2GGI5LU5JV5O3TYJ2UTXAVCNFSM6AAAAAA4LI3EMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJZGA3TENZRHA. You are receiving this because you were mentioned.

wendan20 commented 8 months ago

I have installed the integration with the same credentials, but now with the option aquatemp during configuration. I see the following in Home Assistant:

I see that the API is running and connected. I also see a climate entity.

When I click it I get:

A climate entity which is greyed out. It shows the current temp, but can not change any settings. I can change the mode from off to heat, but the heatpump does not respond to it. Also the climate entity does not respon to the changes made to the heatpump made from the app.

In the log I get the following when searching on 'Aqua'. Hope you can get the necessary info from it, because it is a lot of text:

2023-12-16 20:09:24.141 WARNING (SyncWorker_4) [homeassistant.loader] We found a custom integration aqua_temp which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant