ScudCloud cannot be activated

MusacClassic commented 6 years ago

ScudCloud Version

Paste the output for scudcloud --version below: ScudCloud 1.63 Python 3.6.3rc1 Qt 5.9.1 WebKit 538.1 PyQt 5.7 SIP 4.18.1

Distro and Desktop info

Distribution: Ubuntu
Version/Release: 17.04 (same on 17.10)
Desktop environment: KDE (also tried on Gnome 3) I have tried this on two different PCs (both Ubuntu 17.04)

Expected behavior

On first run, when scudcloud prompts me to find my team and I am redirected to a browser, and I successfully login with SSO, then scud cloud will load my team in the scudcloud client.

Actual behavior

Team opens in browser, but scud cloud permanently displays the prompt to find team. It never displays anything else. Scud cloud does not hang btw.

Steps to reproduce

Install scud cloud
Follow prompt to enter team url and click continue
Sign in using SSO for your organisation (don't know if SSO matters) 4, Scud cloud never displays team, but stays prompting you to find your team.

raelgc commented 6 years ago

This is a duplicate of #594.

The problem is, in you case, your QT/webkit is too new. You have to force Qt 5.7.1. But I have no idea about the libqt5webkit5 package versions in 17.04/17.10.

MusacClassic commented 6 years ago

Thanks for the reply. I don't think it is a duplicate of #594, since the reporter can get past the sign in to your team prompt, and can get it working if he persistently restarts it. My ScudCloud has never been beyond the the prompt to sign in to your team ever! Are there any plans to update ScudCoud to 17.04/17.10? Or can I work around it? (Tried it on Gnome 3 with the same results). Very keen to get the integration that ScudCloud offers :-)

anatolyborodin commented 6 years ago

But I have no idea about the libqt5webkit5 package versions in 17.04/17.10.

apt policy libqt5webkit5
libqt5webkit5:
  Installed: 5.9.1+dfsg-5ubuntu1
  Candidate: 5.9.1+dfsg-5ubuntu1
  Version table:
 *** 5.9.1+dfsg-5ubuntu1 500
        500 http://de.archive.ubuntu.com/ubuntu artful/universe amd64 Packages
        100 /var/lib/dpkg/status
     5.7.1+dfsg-1build1~2 500
        500 http://de.archive.ubuntu.com/ubuntu zesty/main amd64 Packages

raelgc / scudcloud