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rafaelborja / SmartthingsKingOfFansZigbee

Smartthings device handler for Home Depot Home Decorators Zigbee Fan (and fan controller) produced by King of Fans. This device handler is based on https://github.com/dcoffing/KOF-CeilingFan, refectored to work with new Smartthing app and to provide simpler user experience.
Apache License 2.0
28 stars 116 forks source link

Device not showing up? #16

Open CipherLab opened 4 years ago

CipherLab commented 4 years ago

I have a MR101Z I installed. I've followed all the proper steps setting up the device handler, the fan works and the remote works but my Smartthings hub isn't seeing the device. I've setup other devices with custom device handlers, so I don't think there's an issue there. I'm not saying it's a code issue, but is there any more troubleshooting I can try, or anything about my hub that might be the issue? I also brought the hub feet from the fan control antenna, but I have plenty of repeater devices so I don't think that'd be an issue either.

Hub Firmware Version | 000.020.00012

ZigBee | State: Functional Version: 2.2.22 EUI: 24FD5B0002007D52 Channel: 11 Node ID: 0000 Pan ID: 2EC8 OTA: disabled Unsecure Rejoin: true

Z-Wave | State: FunctionalHome ID: C258BBF7 Node ID: 01 Suc ID: 01 Protocol Version: 4.05 Region: US

gfa100856 commented 4 years ago

I am having the same problem.

On Sep 19, 2020, at 5:48 PM, Mat notifications@github.com wrote:

 I have a MR101Z I installed. I've followed all the proper steps setting up the device handler, the fan works and the remote works but my Smartthings hub isn't seeing the device. I've setup other devices with custom device handlers, so I don't think there's an issue there. I'm not saying it's a code issue, but is there any more troubleshooting I can try, or anything about my hub that might be the issue? I also brought the hub feet from the fan control antenna, but I have plenty of repeater devices so I don't think that'd be an issue either.

Hub Firmware Version | 000.020.00012

ZigBee | State: Functional Version: 2.2.22 EUI: 24FD5B0002007D52 Channel: 11 Node ID: 0000 Pan ID: 2EC8 OTA: disabled Unsecure Rejoin: true

Z-Wave | State: FunctionalHome ID: C258BBF7 Node ID: 01 Suc ID: 01 Protocol Version: 4.05 Region: US

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rafaelborja commented 4 years ago

We are on hub version 000.031.00006. I would say the issue should be caused by your hub firmware version. Rafael Borja rafaelborja@gmail.com

On Sat, 19 Sep 2020 at 20:14, gfa100856 notifications@github.com wrote:

I am having the same problem.

On Sep 19, 2020, at 5:48 PM, Mat notifications@github.com wrote:

 I have a MR101Z I installed. I've followed all the proper steps setting up the device handler, the fan works and the remote works but my Smartthings hub isn't seeing the device. I've setup other devices with custom device handlers, so I don't think there's an issue there. I'm not saying it's a code issue, but is there any more troubleshooting I can try, or anything about my hub that might be the issue? I also brought the hub feet from the fan control antenna, but I have plenty of repeater devices so I don't think that'd be an issue either.

Hub Firmware Version | 000.020.00012

ZigBee | State: Functional Version: 2.2.22 EUI: 24FD5B0002007D52 Channel: 11 Node ID: 0000 Pan ID: 2EC8 OTA: disabled Unsecure Rejoin: true

Z-Wave | State: FunctionalHome ID: C258BBF7 Node ID: 01 Suc ID: 01 Protocol Version: 4.05 Region: US

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub, or unsubscribe.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/rafaelborja/SmartthingsKingOfFansZigbee/issues/16#issuecomment-695370032, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABGVTBBP5YSVQVV7M6CTR7DSGVCPLANCNFSM4RTH6JEA .