Description
Problem occurs in two different situations, sending tickets and checking suspensions. As I believe it is the same error of communicating with the google drive database, I have only described one of them here. Basically the error is the same, rotating circle as if stuck in a loop/unable to connect and the console log has the same 'Uncaught (in promise)' message detailed below.
Sending tickets.
Steps to Reproduce
Go to "Support"
Click on checkbox next to completed report
Select "paper plane icon" - 'Send selected tickets to the user suspension tracker database'
Icon changes to rotating circle as if sending, but continues to do this indefinitely.
Expected Behavior
After clicking the paper plane icon, the information is sent and a window appears confirming that the data has been sent.
Console Errors
DevTools failed to load SourceMap: Could not load content for chrome-extension://ibedmjbicclcdfmghnkfldnplocgihna/lib/browser-polyfill.min.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
esgst.js:88 1 false false 0 false true 1 false false
esgst.js:88 Uncaught (in promise) {error: "<!DOCTYPE html>
<meta name="d…in-top: 80px; position: relative;}"}error: "<!DOCTYPE html>Page Not Found
System (please complete the following information):
ESGST Version: 8.8.6 Chrome extension
Browser + Version: Google Chrome Version 87.0.4280.141 (Official Build) (64-bit)
Additional Context
After moving to a new computer, I had some problems with other functions but traced them to the permissions. I have all permissions checked, so I don't think it can be related to that. I no longer have the old computer, so cannot try the same function to see if the problem is limited to my computer/this ESGST account set up. Apologies if this is something I have set up incorrectly, but I have tried everything I can think of in the settings.
Description Problem occurs in two different situations, sending tickets and checking suspensions. As I believe it is the same error of communicating with the google drive database, I have only described one of them here. Basically the error is the same, rotating circle as if stuck in a loop/unable to connect and the console log has the same 'Uncaught (in promise)' message detailed below.
Sending tickets.
Steps to Reproduce
Expected Behavior After clicking the paper plane icon, the information is sent and a window appears confirming that the data has been sent.
Console Errors DevTools failed to load SourceMap: Could not load content for chrome-extension://ibedmjbicclcdfmghnkfldnplocgihna/lib/browser-polyfill.min.js.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME esgst.js:88 1 false false 0 false true 1 false false esgst.js:88 Uncaught (in promise) {error: "<!DOCTYPE html>
<meta name="d…in-top: 80px; position: relative;}"}error: "<!DOCTYPE html>Sorry, the file you have requested does not exist.
Make sure that you have the correct URL and the file exists.
Get stuff done with Google Drive
Apps in Google Drive make it easy to create, store and share online documents, spreadsheets, presentations and more.
Learn more at drive.google.com/start/apps.
Screenshots
System (please complete the following information):
Additional Context After moving to a new computer, I had some problems with other functions but traced them to the permissions. I have all permissions checked, so I don't think it can be related to that. I no longer have the old computer, so cannot try the same function to see if the problem is limited to my computer/this ESGST account set up. Apologies if this is something I have set up incorrectly, but I have tried everything I can think of in the settings.