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rafal-szypulka / grafana-ibm-apm

Grafana datasource plugin for IBM APM
MIT License
28 stars 15 forks source link

Data source connection problem. Server response code: 401 #8

Closed mno00 closed 6 years ago

mno00 commented 6 years ago

Hi Experts

we have been facing problems when trying to connect to the Data source for our IBM APM application, the process that we follow is to click Grafana Logo -> Data Sources -> IBM APM Datasource -> Edit Data Source. There we filled all the required fields including basic Auth Details with smadmin user and password.. the issue comes when we click on Save and Test a pop up is prompted asking for user and password for http://SERVERIP:3000 ; we have tried different user combinations with no success, the error that prompts is "Data source connection problem. Server response code: 401" even if no user and password is used the same error is prompted, please any help is appreciated

rafal-szypulka commented 6 years ago

401 means authorization problem. If you are not sure about the smadmin password, try to directly access this URL http://:8090/ITMRESTProvider/test.html via browser. It should ask for authentication. Authenticate using the same smadmin user. If it works, it should work with the plugin, if not then there is a problem on APM side or you doesn't have correct password.