raft-tech / TANF-app

Repo for development of a new TANF Data Reporting System
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[bug] signing into frontend is not possible after cloud.gov maintenance. #2973

Closed ADPennington closed 1 month ago

ADPennington commented 2 months ago

Thank you for taking the time to let us know about the issue you found. The basic rule for bug reporting is that something isn't working the way one would expect it to work. Please provide us with the information requested below and we will look at it as soon as we are able.

Description

As noted in #2839, cloud.gov's maintenance schedule mangles the routes to TDP apps. This includes the route between the frontend and the backend. After maintenance occurs, when users attempt to sign into TDP, they are redirected to the following screen:

maintlogin Admins have to restart the frontend to resolve this and are not aware when this happens unless continuously monitoring access to the system.

Action Taken

What I expected to see

I expected to see one of the two sign-in screens: loginscreen

What I did see

maintlogin

Other Helpful Information

jtimpe commented 1 month ago

@ADPennington does this only apply to prod, or the lower environments as well?

ADPennington commented 1 month ago

@ADPennington does this only apply to prod, or the lower environments as well?

All envs.