raft-tech / TANF-app

Repo for development of a new TANF Data Reporting System
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as STT approved user, I need my IP address whitelisted so i can access TDP #3023

Closed ADPennington closed 1 week ago

ADPennington commented 4 weeks ago

Description:

An approved user for a tribal program in Alaska was blocked from accessing the website. They shared the screenshot below after trying to get to the home page:

CCHITAforbidden

After reviewing the logs, it appears that the user was in a different location, and potentially on a mobile network (IPv6 is normally associated with mobile networks). The user did not confirm use of the mobile network but noted that they tried to access the system from a PC (this can be related to using wireless access point which grabs IPv6 instead IPv4 from the ISP). After discussion with dev, it was confirmed that this IP address is blocked, but does appear to be in the US. Therefore this should be whitelisted

CCHITAforbiddenlogs

Acceptance Criteria: Create a list of functional outcomes that must be achieved to complete this issue

Tasks: Create a list of granular, specific work items that must be completed to deliver the desired outcomes of this issue

Open Questions: Please include any questions or decisions that must be made before beginning work or to confidently call this issue complete

ADPennington commented 4 weeks ago

@raftmsohani could use your help with refinement.

robgendron commented 4 weeks ago

Will spin up additional work after completion of the ticket.

ADPennington commented 2 weeks ago

@robgendron @raftmsohani -- we have a meeting on 6/19 with the user referenced in this ticket. can you share an update on the LOE getting this addressed in this sprint and which tickets in-progress would get pushed if we re-prioritized? cc: @lfrohlich @ttran-hub

robgendron commented 2 weeks ago

@robgendron @raftmsohani -- we have a meeting on 6/19 with the user referenced in this ticket. can you share an update on the LOE getting this addressed in this sprint and which tickets in-progress would get pushed if we re-prioritized? cc: @lfrohlich @ttran-hub

@ADPennington bringing this ticket in and plan on completing by the end of the sprint. @raftmsohani and I discussed workload - no need to push/re-prioritize other tickets.