After spending some time with this today, I believe this is due to us not having a 3rd party mac developer license.
When installing the software, at the top of the certificate file, which will only be generated if you have a license, the linkage between the app and the icon is described.
This was not a problem before, which is why the icon was showing on earlier macOS versions such as High Sierra 10.13. However, on 10.15 and above, which are the versions compatible with Raidionics, it appears that we need a license to have the icons showing. Quite ridiculous if thats the case, honestly...
After spending some time with this today, I believe this is due to us not having a 3rd party mac developer license.
When installing the software, at the top of the certificate file, which will only be generated if you have a license, the linkage between the app and the icon is described.
This was not a problem before, which is why the icon was showing on earlier macOS versions such as High Sierra 10.13. However, on 10.15 and above, which are the versions compatible with Raidionics, it appears that we need a license to have the icons showing. Quite ridiculous if thats the case, honestly...