recording list pagination can't changed from ascending to descending - Error

[DivineHeir]

I built a blog plugin using builder plugin. I would like to have my latest post appeared the first page. in the octobercms backend, there has been an error popped out. It has been happening whenever I tried to change some settings. Every time, I logged into cpanel to change the text editor coding. How to do that in the text editor to change that ? which folder ? Thank you

[LukeTowers]

What is the error?

[DivineHeir]

I made a blog plugin. Under the webpage of the octobercms backend, on the “record list” box, I would like to change the pagination sorting from Ascending to Descending. I would like to put my latest post on the first page instead of putting it as the last.

When I changed sorting from “ascending” to “descending” and tried to click “save”. It will always pop out the box, after I clicked “ok”, the setting can’t be changed. It happens to other plugin box too.

How can I solve it ?

On 18 Jul 2020, 5:23 AM +0800, Luke Towers notifications@github.com, wrote:

What is the error? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukeTowers]

Please provide a screen recording of the issue.

[DivineHeir]

Sorry. Luke

I have tried sending a 15mb video for you. But it has been failed to be sent. On 27 Jul 2020, 12:37 PM +0800, Alexis Teo greenearthheir@gmail.com, wrote:

I have provided the screen recording of the issue. It also happened to other plugin.

On 22 Jul 2020, 12:19 AM +0800, Luke Towers notifications@github.com, wrote:

Please provide a screen recording of the issue. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukeTowers]

@DivineHeir try uploading to a service like youtube or dropbox or google drive and then provide the link.

[DivineHeir]

Dear Luke,

I couldn’t send the screenshot video record as the file is too big. Instead, I have put a gif file to show the 7 screenshots on the error.

Kindly appreciate it if you could help.

On 29 Jul 2020, 1:44 AM +0800, Luke Towers notifications@github.com, wrote:

@DivineHeir try uploading to a service like youtube or dropbox or google drive and then provide the link. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukeTowers]

Nothing showed up, try sharing on GitHub instead of via email.

[DivineHeir]

Here it is: https://www.dropbox.com/s/769zceocfpch3m3/pagination-sorting-error.mp4?dl=0

Kindly appreciate it if you could help.

Thank you so much! On 17 Aug 2020, 10:24 PM +0800, Alexis Teo greenearthheir@gmail.com, wrote:

Dear Luke,

I couldn’t send the screenshot video record as the file is too big. Instead, I have put a gif file to show the 7 screenshots on the error.

Kindly appreciate it if you could help.

On 29 Jul 2020, 1:44 AM +0800, Luke Towers notifications@github.com, wrote:

@DivineHeir try uploading to a service like youtube or dropbox or google drive and then provide the link. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukeTowers]

Go to your Event Logs page in the backend and try to find the entry for that popup. Copy the stack trace from it. If there isn't an entry, then copy the entire contents of that popup and paste it in here. Sounds like a server configuration issue.

[DivineHeir]

From what I observed, there is no entry in the event logs page for that error.

Every time I tried to change the settings in some of the boxes of plugin setting on page, there will be error like that.

On the top of the shared video you saw, similar problem will be like that(refer to attached screenshot) I tried changing the settings, then the popup showed up. Then I couldn’t save the page and I had to close the tab. Then it showed "Close the tab? Unsaved changes will be lost."

[LukeTowers]

@DivineHeir what version of October are you on?

[DivineHeir]

Build 468 On 1 Sep 2020, 12:48 AM +0800, Luke Towers notifications@github.com, wrote:

@DivineHeir what version of October are you on? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[DivineHeir]

Hi Luke,

Have you found the solution for the problem?

www.smiletoearth.com is my website. I made a plugin for my blog. I would like to have the latest blog post I have written to appear first on the list. That’s why I wanted to change the “ascending” to “descending”. https://www.dropbox.com/s/769zceocfpch3m3/pagination-sorting-error.mp4?dl=0

But it has been failing since last year or this year. It happens to other box as well. I could only change the code in the text editor on cpanel but I can’t change at the backend due to the issue.

Kindly appreciate it if you could help. Thank you so much. On 3 Sep 2020, 3:16 PM +0800, Alexis Teo greenearthheir@gmail.com, wrote:

Build 468 On 1 Sep 2020, 12:48 AM +0800, Luke Towers notifications@github.com, wrote:

@DivineHeir what version of October are you on? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukeTowers]

@DivineHeir please copy and paste the entire contents of the error popup here.

[DivineHeir]

On 20 Nov 2020, 3:10 AM +0800, Luke Towers notifications@github.com, wrote:

@DivineHeir please copy and paste the entire contents of the error popup here.

The entire contents of that popup message is: <!DOCTYPE html>

CMS

• Dashboard
• CMS
• Media
• Blog
• News
• Builder
• S2E Dips
• S2EBlogs
• Users
• RJ Gallery
• Settings

• 
  • My account
  • Back-end preferences
  • Sign out

• Pages
• Partials
• Layouts
• Content
• Assets
• Components

Add

• Page URL
• Page title
• Page file name

• Page not found (404) URL: /404
  Select
• alldays URL: /alldays/:slug
  Select
• alltrips URL: /alltrips/:slug all the trips listed down here
  Select
• alltypes URL: /alltypes/:slug
  Select
• Day-single URL: /day-single/:slug
  Select
• daybyday-in-a-trip URL: /daybyday-trip/:slug
  — > You are receiving this because you were mentioned. > Reply to this email directly, view it on GitHub, or unsubscribe.

LukeTowers commented 3 years ago

At this point I would try contacting your host's support team to ask them what's up with this.

DivineHeir commented 3 years ago

I don’t think it is the hosting issue. It is more like the backend of cms issue. On 22 Nov 2020, 12:38 AM +0800, Luke Towers notifications@github.com, wrote:

At this point I would try contacting your host's support team to ask them what's up with this. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

LukeTowers commented 3 years ago

If you can replicate this issue using v1.1.1 then we'll take another look at this, but given that you're the only one reporting this issue, and the similarity to other issues caused by mis-configured hosting environments I'll close it for now.

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[LukeTowers]

At this point I would try contacting your host's support team to ask them what's up with this.

[DivineHeir]

I don’t think it is the hosting issue. It is more like the backend of cms issue. On 22 Nov 2020, 12:38 AM +0800, Luke Towers notifications@github.com, wrote:

At this point I would try contacting your host's support team to ask them what's up with this. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[LukeTowers]

If you can replicate this issue using v1.1.1 then we'll take another look at this, but given that you're the only one reporting this issue, and the similarity to other issues caused by mis-configured hosting environments I'll close it for now.