Download functionality not working.

rakam-io / rakam-api

📈 Collect customer event data from your apps. (Note that this project only includes the API collector, not the visualization platform)

https://rakam.io

GNU Affero General Public License v3.0

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Download functionality not working. #81

Closed saloni2409 closed 6 years ago

saloni2409 commented 7 years ago

Download functionality does not download all the data on the page.

buremba commented 7 years ago

What's the exact issue? Does it download part of the data or doesn't it work at all?

saloni2409 commented 7 years ago

It downloads only a few rows.

buremba commented 7 years ago

Hey @saloni2409, I couldn't reproduce the bug. Could you please share an example or list the procedures to reproduce the bug? Do you try to download the data in reports page, funnels or event explorer page?

sjmach commented 7 years ago

I tried downloading some 1000 rows recently and it worked. @saloni2409 there was an issue some time back on Rakam UI app and it was fixed. Can you please try again?

buremba commented 6 years ago

Hey @saloni2409 , it may be related with the browser. I'm closing this issue since this is inactive but feel free to reopen it if the bug occurs again.

saloni2409 commented 6 years ago

Able to replicate the issue again. Please check snapshots below:

Due to multiple Imeis Ui groups it as "others" which is good for UI. But at the time of download its should download the entire data.

buremba commented 6 years ago

This is actually expected behaviour. The event explorer feature is built for easily exploring the event counts so it runs the query in backend with that grouping feature and visualize the final result. The download function is only able to export the data shown in table, since the data is returned as Others, there is no way for it to export the full data. You can still download it using the report playground though.