search

ralfbecher / QlikSense_Extension_2DimHeatmap

Qlik Sense Extension 2 Dimensional Heatmap
Other
27 stars 21 forks source link

Visualisation won't export as pdf #6

Closed SarahHLamb closed 8 years ago

SarahHLamb commented 8 years ago

Hi Ralf,

When I try to export a sheet as a pdf the heatmap visualisation won't load. The error message is "Invalid visualization. The visualization was not found on the server: bi-irregular-2dim-heatmap". The visualisation shows fine within the app (now we've upgraded to the latest version).

Have you been able to successfully export the heatmap into a pdf document before?

Many thanks,

Sarah Lamb

ralfbecher commented 8 years ago

Hi Sarah, Qlik Sense in the latest version 2.2.4 is not able to render extensions in PDF export. This might change in future versions but there is nothing I can do. Ralf

SarahHLamb commented 8 years ago

Hi Ralf,

That's very disappointing but I understand there's nothing more you can do. Thank you for letting me know.

Sarah

ralfbecher commented 8 years ago

Let's see what 3.0 brings..

SarahHLamb commented 8 years ago

Hi Ralf,

I think this is now available in Qlik Sense 3.0 - see this article here: https://help.qlik.com/en-US/sense-developer/3.0/Subsystems/Extensions/Content/Howtos/extensions-enable-export.htm.

Are you able to update the extension so that this can be exported please?

Sarah

ralfbecher commented 8 years ago

Hi Sarah, this should work now.. Ralf

SarahHLamb commented 8 years ago

Hi Ralf,

That was quick!

Thank you very much.

Sarah

SarahHLamb commented 8 years ago

Hi Ralf,

I'm having trouble with this exporting to pdf as it times out. I've tried various different dpi's and page options. Have you been able to successfully export this to pdf? Just trying to ascertain if this is a problem with our server or not.

Thank you,

Sarah

ralfbecher commented 8 years ago

Hi Sarah, this works on my side with large amount of tiles (>1400). But I think this could be more dependent on the amount of sheet objects? Can you send me a sample app? Ralf

ralfbecher commented 8 years ago

Also seeing some layout issues. No idea how to improvie this.

SarahHLamb commented 8 years ago

Hi Ralf,

I've tried to export an app but the file size suddenly jumps from 0.16mb to 40mb when I export this from our server and I'm not sure why. I've attached the data instead - I'm trying to show data along the side and period along the top. Can you have a try please?

I've only got the one object on the sheet and this will never show more than 1488 tiles.

Thank you,

Sarah Heatmap Data Sarah Lamb.xlsx

ralfbecher commented 8 years ago

Seems to work normal on my server.. 402925aa3817427a91225c1ebabc4c68.pdf bb95aeea66874ac6a05969973fa3e5d9.pdf

SarahHLamb commented 8 years ago

Hi Ralf,

Thank you for trying this. It must be a problem with our server.

Sarah

wdchristensen commented 6 years ago

I have the same issue. When I use the custom addon for 2 Dimensional Heatmap and right mouse click on the visualization and select the “Export as an image” or “Export to PDF” I get an image of an error message that states “Invalid visualization The visualization was not found on the server: bi-irregular-2dim-heatmap”. The visualization can export data with no issue and all other functions within the visualization seem to work great. Will the extension export to pdf with version 3.2 and if not, what version do I need to upgrade to? Any suggestions would be greatly appreciated.

wdchristensen commented 6 years ago

I opened up a support case (01268145) with Qlik Support and was informed of the following:

"I tested the extension on a fresh 3.2.0 install and was able to export the data to PDF and image."

"Please let us know if you have any news, need further assistance, or if the case may be archived at this time."

The strange part is that I can restart the server (or services) and the export function will work a few times. If anyone out there knows what is happening, please comment on my question here or at my discussion on the Qlik community:

https://community.qlik.com/thread/283897?sr=stream

wdchristensen commented 6 years ago

@SarahHLamb did you ever get your export working? If so, can you please share details on the solution.

wdchristensen commented 6 years ago

Additional testing has revealed that other add-on extensions will not export. This is not specific to the 2 dimensional heat map, I also experienced the same result with “#1 Simple KPI”.

wdchristensen commented 6 years ago

I noticed that if I restart the Qlik Sense Printing Service the export function will start work. I was able to download to PDF a few times and then I tried to download the Simple KPI and got the Invalid Visualization. Then the 2 Dim Heat map generated the error. I supposed I could set the service to restart every so many minutes so the issue is less obvious to users.

SarahHLamb commented 6 years ago

Hi

Sarah has left the company (I just get her mails forwarded to me now). I don’t know whether she got it to work or not – it wasn’t included in the handover we did.

Regards, Stewart

From: wdchristensen [mailto:notifications@github.com] Sent: Tuesday, December 12, 2017 3:50 PM To: ralfbecher/QlikSense_Extension_2DimHeatmap QlikSense_Extension_2DimHeatmap@noreply.github.com Cc: Stewart Judson SJudson@inprovagroup.com; Mention mention@noreply.github.com Subject: Re: [ralfbecher/QlikSense_Extension_2DimHeatmap] Visualisation won't export as pdf (#6)

@SarahHLambhttps://github.com/sarahhlamb did you ever get your export working? If so, can you please share details on the solution.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/ralfbecher/QlikSense_Extension_2DimHeatmap/issues/6#issuecomment-351092304, or mute the threadhttps://github.com/notifications/unsubscribe-auth/ASZVoE63vy6VNrdgr5mHxj7cGmOJYaUeks5s_qCQgaJpZM4IhXop.

Inprova Group Limited is a company incorporated in England and Wales with registered number: 08896825 and a registered office at 2 Olympic Way, Woolston Grange Avenue, Warrington, Cheshire, WA2 0YL Confidentiality Notice: This message is private and may contain confidential, proprietary and legally privileged information. If you have received this message in error, please notify us and remove it from your system and note that you must not copy, distribute or take any action in reliance on it. Any unauthorised use or disclosure of the contents of this message is not permitted and may be unlawful. Disclaimer: Email messages may be subject to delays, interception, non-delivery and unauthorised alterations. Therefore, information expressed in this message is not given or endorsed by the Inprova Group Limited unless otherwise notified by an authorised representative. Independent of this message. No contractual relationship is created by this message by any person unless specifically indicated by agreement in writing other than email. Monitoring: Inprova Group Limited may monitor email traffic data and content for the purposes of the prevention and detection of crime, ensuring the security of our computer systems and checking compliance with our Code of Conduct and policies.