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ralfbecher / tableau-neo4j-wdc

Tableau Neo4j Web Data Connector
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Communication error with Tableau 10.2 and Neo4j 3.1 #7

Closed graphadvantage closed 7 years ago

graphadvantage commented 7 years ago

Hi Ralf,

This is a great update! Glad to see Bolt in use.

I have not be able to get it to work successfully with Neo4j 3.1.1 and Tableau 10.2 (trial).

I get a "error communicating with the data source message"

I've tried bolt://localhost and bolt+router://localhost as well as declaring the port 7687

can you please confirm?

tableau_error
graphadvantage commented 7 years ago

Hi Ralf,

One more comment - can you please update the readme with details on how to register and use the .jar file as Neo4j server plugin

ralfbecher commented 7 years ago

Hi Michael,

unfortunately, the WDC as extension.jar doesn't work since Neo4j doesn't run w/o authentication anymore and Tableau doesn't provide a function to authenticate to the WDC website (the connector's web form).

graphadvantage commented 7 years ago

Hi Ralf,

I believe we have resolved this, I suspect it is a Tableau issue.

The fix was a shutdown restart after installing Tableau.

After that everything worked fine.

The only detail I saw was an error message that 'error 23 semaphore' with 10.1.3

10.2 had no error messages other than the one I shared.

I'll update the issue.

Thanks,

Michael

Sent from my iPhone

On Mar 8, 2017, at 10:04 AM, Ralf Becher notifications@github.com wrote:

Hi Michael,

unfortunately, the WDC as extension.jar doesn't work since Neo4j doesn't run w/o authentication anymore and Tableau doesn't provide a function to authenticate to the WDC website (the connector's web form).

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

graphadvantage commented 7 years ago

Some more testing - I see some flakey-ness in connection after a sleep, I think it's an environmental issue related to how our work laptop are set up. Restarting seems to fix it. Closing this issue, thanks.