Open Autumn-one opened 7 months ago
Can you capture a crash dump? You should be able to get it with the following steps:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
LocalDumps
DumpType
with value 2
%LocalAppData%\CrashDumps
folder, you should see a dump file in thereCan you capture a crash dump? You should be able to get it with the following steps:
- Open regedit
- Go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
- Create a key named
LocalDumps
- Create a DWORD value named
DumpType
with value2
- Trigger the crash
- Go to the
%LocalAppData%\CrashDumps
folder, you should see a dump file in there
I followed the steps to trigger the crash, but I couldn't get the specific report file.
Do you mean that after the crash, the %LocalAppData%\CrashDumps
folder is still empty?
An alternative way is to use ProcDump:
Run procdump64.exe -mp -e explorer.exe
and trigger the crash. The dump will be written to a file, the details will be printed in the ProcDump console window.
Do you mean that after the crash, the
%LocalAppData%\CrashDumps
folder is still empty? An alternative way is to use ProcDump: Runprocdump64.exe -mp -e explorer.exe
and trigger the crash. The dump will be written to a file, the details will be printed in the ProcDump console window.
Yes, the folder is always empty, and the command line tool you mentioned does not exist on my computer, so I cannot trigger the crash.
the command line tool you mentioned does not exist on my computer, so I cannot trigger the crash.
You need to download it. It can be downloaded here: https://learn.microsoft.com/en-us/sysinternals/downloads/procdump
the command line tool you mentioned does not exist on my computer, so I cannot trigger the crash.
You need to download it. It can be downloaded here: https://learn.microsoft.com/en-us/sysinternals/downloads/procdump
Do I need to execute this command when the taskbar is not responding? Or do I need to end the taskbar process when the taskbar is not responding and then execute this command?
You need to run the procdump64.exe -mp -e explorer.exe
command, then cause the crash with the steps you mentioned (enabling Taskbar Clock Customization, then opening the Windows settings page, closing the settings page, and then right-clicking anywhere on the taskbar).
You need to run the
procdump64.exe -mp -e explorer.exe
command, then cause the crash with the steps you mentioned (enabling Taskbar Clock Customization, then opening the Windows settings page, closing the settings page, and then right-clicking anywhere on the taskbar).
I have followed the steps, and now my taskbar is completely unresponsive, and no matter how I click on the taskbar, it won't bring up the End Task dialog box. What should I do next?
This is the current status of the command line.
This means that there's no crash yet. Did you trigger a crash?
This means that there's no crash yet. Did you trigger a crash?
https://github.com/ramensoftware/windhawk-mods/assets/26438145/90cfb4de-991d-41df-a776-7a9e060c6248
This, in my view, is a kind of crash because these operations cause my taskbar to lose any response. Continuously clicking will bring up a dialog box from the system asking if I want to end the current process. However, when I use the command to monitor the crash, no matter how I click on the taskbar, it does not cause the system to pop up the End Task dialog box. I'm not sure if the crash you mentioned and the crash I mentioned mean the same thing. The video above shows the symptoms when a crash occurs.
That's not a crash. Please try the following: open cmd, then trigger the hang, and when you see the End Task dialog, run procdump64.exe -mp explorer.exe
.
In the latest Windows 11 system, enabling Taskbar Clock Customization, then opening the Windows settings page, closing the settings page, and then right-clicking anywhere on the taskbar, there is a high probability of causing the taskbar to crash directly.