Closed feibaihengmo closed 5 months ago
jandubois
commented
5 months ago Rancher Desktop 1.13 has not been released yet. I assume you built it yourself, or used a CI build from the main branch.
Please use the latest release version 1.12.3 and see if that works for you. If it doesn't, then feel free to open another issue, but please include sufficient information for somebody to investigate or reproduce, i.e. include error messages and log files.
mook-as
commented
5 months ago Additionally, if you want to be able to troubleshoot the underlying issue, please provide something we can work with.
Please try installing Rancher Desktop (whichever version) with logging enabled:
msiexec /lv*x "C:\Path\To\Log\File.txt" /i "C:\Path\To\Rancher Desktop 1.234 Setup.msi"And then upload the log file as an attachment to any new issues you create.
Actual Behavior
Unable to install version 1.13 of Rancher Desktop on Win11. I am a newcomer who just wanted to try Rancher, but when I tried to install the latest Rancher desktop, it kept failing. I tried it for two days. Until just now, I thought about whether it was the latest version issue and successfully installed it after switching back to version 1.12
Steps to Reproduce
none
Result
now it has been installed
Expected Behavior
none
Additional Information
No response
Rancher Desktop Version
1.13
Rancher Desktop K8s Version
i dont know
Which container engine are you using?
containerd (nerdctl)
What operating system are you using?
Windows
Operating System / Build Version
23H2(22631.3155)
What CPU architecture are you using?
x64
Linux only: what package format did you use to install Rancher Desktop?
None
Windows User Only
No response