"forbidden-sandbox-reinit" on MAS installation

ransome1 / sleek

todo.txt manager for Linux, Windows and MacOS, free and open-source (FOSS)

https://github.com/ransome1/sleek/wiki

MIT License

1.36k stars 106 forks source link

"forbidden-sandbox-reinit" on MAS installation #619

Closed albertobissacco closed 8 months ago

albertobissacco commented 9 months ago

Bug Report

IMPORTANT: Please follow this template strictly when reporting bugs. Providing detailed and accurate information helps the development team to understand and address the issue effectively.

App Version: 2.0.3

Platform: macOS 10.13.6

Installation Method: App Store

Bug Description: I can't open the app because it crashes after 3 seconds

Steps to Reproduce:

Install via Apple App Store
click the app

Expected Behavior: it should works :)

Actual Behavior: [Explain what actually happened.]

Additional Information:

[Include any additional information that might be relevant to the bug, such as error messages or console logs.]

Screenshots: [If applicable, include screenshots that demonstrate the bug.]

ransome1 commented 9 months ago

@albertobissacco I can't reproduce this bug report. It runs without issues on my Mac installed from MAS. Can you please provide details. Crash reports for at least something to work on.

albertobissacco commented 9 months ago

https://github.com/ransome1/sleek/assets/189348/d88a8dc0-2188-400b-a218-2e0e4a55b809

Screen Shot 2023-12-20 at 15 44 46

this is what i found. I'll take a look at it if i can find something more to share

ransome1 commented 9 months ago

Ok, looks like some sandbox issue. To be certain about it, can you download the same release from GitHub and does this work on your system? https://github.com/ransome1/sleek/releases/tag/v2.0.3

ransome1 commented 9 months ago

Also, before doing this, can you check your settings, if macOS asks you for particular permissions for sleek, that havn't been granted yet?

albertobissacco commented 9 months ago

The app from Github works! the one from the app store it didn't ask me for any particular permissions; i tried to disable the firewall but nothing changed. I'm happy that the one from Github works :)

ransome1 commented 9 months ago

Does the forbidden-sandbox-reinit crash entry contain a crash report?

albertobissacco commented 9 months ago

i don't know how to recover or see that report because i used a guest user and i think everything has been deleted

ransome1 commented 9 months ago

@albertobissacco version 2.0.4 is in review by Apple right now. Please feel free to test it, once it has been release and let me know, if this still occurs.

ransome1 commented 8 months ago

@albertobissacco please re-open if this occurs again. it should really not happen, since Apple does some basic manual testing themselves, before they approve it for distribution. But of course, your bug report tells a different story.