Error when loading metadata in larger environments (timeout?)

[KenT185]

The error occurs when opening FetchXML and loading metadata. The "Reloaded Metadata into the cache..." progress indicator is displayed, and after approximately 8 minutes, the following error occurs. Subsequently, it becomes impossible to use the tool as none of the buttons are responsive.

I can reproduce this error only in environments with a large number of components. In smaller environments, the tool works flawlessly. Is it possible to fix this issue in larger environments, or are there CRM limitations that cause it?

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System.Net.WebException:
The remote server returned an error: (502) Bad Gateway.
System
- System.Net.HttpWebRequest.GetResponse()
- System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)

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• XrmToolBox Version: 1.2023.9.66
• FetchXML Builder Version: 1.2023.8.2
• DB Version: 9.2.23082.184
• Deployment: Online

[rappen]

I've never heard this type of issue, can you check your settings?

[rappen]

Please reopen if you have more info.