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The home of Raspberry Pi Imager, a user-friendly tool for creating bootable media for Raspberry Pi devices.
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Operating system did not mount fat32 partition #505

Closed Pitorru closed 3 weeks ago

Pitorru commented 1 year ago

Raspberry Pi OS Lite 64-bit Storage to flash is a Seagate HDD 3.0USB I'm using Ubuntu 22.04.1 LTS.

Play sound when finished UNCHECKED Eject media when finished UNCHECKED Enable telemetry CHECKED.

On Verify Step at the end tells me:

Operating system did not mount fat32 partition .

Help Please

maxnet commented 1 year ago

I'm using Ubuntu 22.04.1 LTS.

Using the .deb or a snap?

Can you try if this beta version works better?

rpi-imager_1.7.4_amd64.deb

(No longer relies on operating system to mount FAT32 partition, but can modify it directly).

Pitorru commented 1 year ago

I'm using Ubuntu 22.04.1 LTS.

Using the .deb or a snap?

Can you try if this beta version works better?

rpi-imager_1.7.4_amd64.deb

(No longer relies on operating system to mount FAT32 partition, but can modify it directly).

I'm using .deb, I Will try this beta and I Will respond you

Pitorru commented 1 year ago

Solved, but when now I try to boot from USB it gives me some USB-MSD MSD [03:00] 3.00 000000:03 error 5

maxnet commented 1 year ago

Do you also get the same bootloader error when not setting any "advanced settings"? Do you also have a normal SD card to test with, instead of the USB HDD?

Hard to tell if the bootloader does not like your USB HDD (or if it does not have enough power), or if there is a bug in the new FAT32 modification code for the advanced settings.

Pitorru commented 1 year ago

IMG_20221118_201644_578.jpg

maxnet commented 1 year ago

@timg236 is it correct that the RPI bootloader does not support USB hard drives that are using 4k sectors (instead of the traditional 512 bytes)?

rasulkireev commented 1 year ago

I have the same issue. Using Mac rpi-imager, version 1.7.3. Installing Ubuntu Server 22.04 64bit on a 32GB SD Card.

This happens only when trying to add Advanced Settings. Any of them. If you don't modify these, it installs just fine.

timg236 commented 1 year ago

Correct neither bootloader nor firmware support native 4K sectors

maxnet commented 1 year ago

Correct neither bootloader nor firmware support native 4K sectors

Ok, not something that can be solved in Imager then.

If there are no plans to add suport, you may want to consider adding a more clear error message though. As you can see in this issue, users tend to look only at the last line only and "error 5" is not that clear.

====

I have the same issue. Using Mac rpi-imager, version 1.7.3. Installing Ubuntu Server 22.04 64bit on a 32GB SD Card.

In your case (not 4k sectors, but a "operating did not mount fat32 partition" message), you may want to try if this Imager version works better: Raspberry Pi Imager 1.7.4.dmg

timg236 commented 1 year ago

There's no immediate plans to support 4K sectors, maybe a longer term item though. Users tend not to update the bootloader either even diagnostic changes take a very long time filter through, but there's no harm in tweaking errors messages in the mainline for when they do appear.

markholland83 commented 1 year ago

"operating did not mount fat32 partition"

Raspberry Pi Imager 1.7.4.dmg resolved my issues, many thanks!

Xykrotik commented 1 year ago

Same thing happening to me, Windows 10 64bit Running 1.7.3 Raspberry Pi Imager

Attempting to install Raspberry Pi OS 64bit (Lite) to a USB external SSD (Samsung 960 Evo)

Also receiving "Operating system did not mount fat32 partition." Successfully erased the drive via RPi Imager and had it format to FAT32. Did not fix the issue

Unsure where to find 1.7.4beta of RPi Imager for windows, would appreciate a download link!

chi0tzp commented 1 year ago

Similarly to what @rasulkireev reported, the problem disappeared when I tried without modifying the advanced settings.

lurch commented 1 year ago

Unsure where to find 1.7.4beta of RPi Imager for windows, would appreciate a download link!

There's a link in #542

mariuszbrz commented 1 year ago

I had the same problem on linux system, so i tried the same version of "Raspberry PI Imager v1.7.3" with the same card reader, on the same usb port with windows - it worked. So i decide to dig a little bit deeper. It appeared, that usb autosuspend caused the problem on linux.

If you use linux, type-in in terminal: cat /sys/module/usbcore/parameters/autosuspend if you get 2 It means you have default autosuspend idle-delay time (in seconds) set to 2. type: echo '-1' | sudo tee /sys/module/usbcore/parameters/autosuspend to disable auto-suspend and retry write image to SD card.

To make change permanent, edit /etc/default/grub and add usbcore.autosuspend=-1 to the end of the line starting with: GRUB_CMDLINE_LINUX_DEFAULT write this file and update grub config by typing: sudo update-grub

In my case disabling usb auto-suspend fixed the problem with usb write on linux. source: https://www.kernel.org/doc/Documentation/usb/power-management.txt

lurch commented 1 year ago

From what little I know about USB, I think the USB device itself says whether it supports suspend or not? So perhaps your USB card reader is advertising that it's "suspendable", when it isn't? Or maybe there's a bug in the Linux kernel when it tries to "wake up" your card reader after it's been suspended? My Linux laptop also has 2 set in /sys/module/usbcore/parameters/autosuspend, but I've never had any problems writing SD card images :man_shrugging:

IanEdington commented 1 year ago

I didn't have this problem using an sd but did when I tried to use an SSD. I followed the steps above and they worked (with one addition). Thank you @mariuszbrz

I did have to unplug and re-plug my external sdd for it to work

crankyoldbugger commented 11 months ago

Upgrading to the .deb version 1.7.5 seemed to fix the fat32 mount problem for me.

jdeltoft commented 10 months ago

"operating did not mount fat32 partition"

Raspberry Pi Imager 1.7.4.dmg resolved my issues, many thanks!

I've tried 1.7.4 on a 2019 macbook and 1.8.1 on a 2023 mac mini and both still produce this FAT32 error message after writing but I'm also always (so far) using advanced options. I can try without that but is there a workaround then to not having those advanced options set?

UPDATE: using no advanced options on 1.8.1 for me did NOT help unfortunately

jdeltoft commented 10 months ago

Similarly to what @rasulkireev reported, the problem disappeared when I tried without modifying the advanced settings.

I'm wondering if the reports here of things working with .deb or 1.7.4 are really just this same resolution. I.e. they see it working because they are not setting advanced options.

maxnet commented 10 months ago

Where did you get the image you are writing?

Newer Imager versions are not capable of displaying that exact error message, unless you are writing a .zip file with multiple loose files in it.

scoulomb commented 5 months ago

Runned into same issue with Ubuntu 22.04 LTS today Upgrading to rpi-imager 1.8.5 solved the issue.

Steps I did

  1. Download 1.7.5 release manually from Github at https://github.com/raspberrypi/rpi-imager/releases/tag/v1.8.5 Since 1.7.2 only is available for current Ubuntu LTS version : https://pkgs.org/download/rpi-imager
$ cat /etc/os-release | grep PRETTY_NAME
PRETTY_NAME="Ubuntu 22.04.3 LTS"
  1. Remove former version and install 1.8.5 version
sudo apt remove rpi-imager
cd /path/to/download
sudo apt install ./rpi-imager_1.8.5_amd64.deb # https://unix.stackexchange.com/questions/159094/how-to-install-a-deb-file-by-dpkg-i-or-by-apt

Tested with moode audio custom image donwloaded from: https://moodeaudio.org/

Maybe this can help

shaakunthala commented 5 months ago

I believe elevated privileges "expire" before rpi-imager completes the process. I can't think of any other hypothesis because whenever I run rpi-imager as root (sudo rpi-imager on Terminal), it works perfectly.

OlivierBouchoms commented 5 months ago

cat /sys/module/usbcore/parameters/autosuspend

I didn't have this problem using an sd but did when I tried to use an SSD. I followed the steps above and they worked (with one addition). Thank you @mariuszbrz

I did have to unplug and re-plug my external sdd for it to work

Thanks, this also worked for me.

mariuszbrz commented 4 months ago

I'm very glad this helped you too. 🙂

Od: Olivier Bouchoms @.> Wysłane: sobota, 4 maja 2024 14:33 Do: raspberrypi/rpi-imager @.> DW: Brzezik Mariusz @.>; Mention @.> Temat: [Newsletter] Re: [raspberrypi/rpi-imager] Operating system did not mount fat32 partition (Issue #505)

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cat /sys/module/usbcore/parameters/autosuspend

I didn't have this problem using an sd but did when I tried to use an SSD. I followed the steps above and they worked (with one addition). Thank you @mariuszbrzhttps://github.com/mariuszbrz

I did have to unplug and re-plug my external sdd for it to work

Thanks, this also worked for me.

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dpfrakes commented 1 month ago

Runned into same issue with Ubuntu 22.04 LTS today Upgrading to rpi-imager 1.8.5 solved the issue.

Steps I did

  1. Download 1.7.5 release manually from Github at https://github.com/raspberrypi/rpi-imager/releases/tag/v1.8.5 Since 1.7.2 only is available for current Ubuntu LTS version : https://pkgs.org/download/rpi-imager
$ cat /etc/os-release | grep PRETTY_NAME
PRETTY_NAME="Ubuntu 22.04.3 LTS"
  1. Remove former version and install 1.8.5 version
sudo apt remove rpi-imager
cd /path/to/download
sudo apt install ./rpi-imager_1.8.5_amd64.deb # https://unix.stackexchange.com/questions/159094/how-to-install-a-deb-file-by-dpkg-i-or-by-apt

Tested with moode audio custom image donwloaded from: https://moodeaudio.org/

Maybe this can help

Upgrading Imager worked for me as well, thanks for the tip!

Bandicoot commented 3 weeks ago

I had the same problem with the default 1.7.2 included with Ubuntu 22.04 LTS. Upgrading to 1.8.5 fixed the problem and let me image the CM4 boards I was having trouble with yesterday. (Imaging w/o customization is not fun.)

tdewey-rpi commented 3 weeks ago

Closing as fixed - looks like this got addressed in the 1.8.x series.