blackthroat
commented
2 years ago I'm seeing this in my bazarr logs as well.
+-------------------------------------------------------+
| Please report any bug or feature request at |
| https://github.com/ratoaq2/knowit/issues. |
+-------------------------------------------------------+) trying to get video information for this file: /tv/The Whitest Kids U Know/Season 3/The Whitest Kids U'Know - S03E18 - Edge of Space, Daddy with a Donkey, T-Shirt, The Hippo Song SDTV.avi
2022-09-05 10:07:03,221 - root (7f35e9e11b38) : INFO (series:148) - BAZARR Finished searching for missing Series Subtitles. Check History for more information.
2022-09-05 10:34:55,783 - root (7f35ea017b38) : INFO (upgrade:257) - BAZARR Finished searching for Subtitles to upgrade. Check History for more information.
2022-09-05 12:05:42,860 - root (7f35ea21db38) : ERROR (signalr_client:215) - BAZARR SignalR client for Radarr connection as been lost. Trying to reconnect...
2022-09-05 12:06:01,382 - root (7f35d8921b38) : INFO (signalr_client:196) - BAZARR SignalR client for Radarr is connected and waiting for events.
2022-09-05 12:34:44,275 - root (7f35ea017b38) : INFO (movies:135) - BAZARR Finished searching for missing Movies Subtitles. Check History for more information.
2022-09-05 13:07:04,808 - root (7f35ea017b38) : ERROR (utils:53) - BAZARR Error (+-------------------------------------------------------+
| KnowIt 0.4.0 |
+-------------------------------------------------------+
| pymediainfo |
| |
| |
| /usr/bin/ffprobe |
| v4.4.1 |
| |
| |
| enzyme |
| 0.4.1 |
+-------------------------------------------------------+
| provider: ffmpeg |
| ffmpeg: /usr/bin/ffprobe |
| profile: default |
+-------------------------------------------------------+
Traceback (most recent call last):
File "/app/bazarr/bin/bazarr/../libs/knowit/api.py", line 59, in know
result = provider.describe(video_path, context)
File "/app/bazarr/bin/bazarr/../libs/knowit/providers/ffmpeg.py", line 218, in describe
data = self.executor.extract_info(video_path)
File "/app/bazarr/bin/bazarr/../libs/knowit/providers/ffmpeg.py", line 79, in extract_info
json_dump = self._execute(filename)
File "/app/bazarr/bin/bazarr/../libs/knowit/providers/ffmpeg.py", line 113, in _execute
return check_output([self.location, '-v', 'quiet', '-print_format', 'json',
File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
File "/usr/lib/python3.9/subprocess.py", line 528, in run
raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '['/usr/bin/ffprobe', '-v', 'quiet', '-print_format', 'json', '-show_format', '-show_streams', '-sexagesimal', "/tv/The Whitest Kids U Know/Season 3/The Whitest Kids U'Know - S03E18 - Edge of Space, Daddy with a Donkey, T-Shirt, The Hippo Song SDTV.avi"]' returned non-zero exit status 1.
0xN0BADC0FF33
Alistair1231
ratoaq2
Kcchouette
Greetings, so I'm new to the whole arr suite of apps, and after struggling with some issues that were caused by my setup (Nvidia shield running a plex media server on a network shared drive), and fixing them by not running Sonarr, Radarr and Bazarr as services (I stopped the service for bazarr and now launch the py script instead using a bat file and it works fine), and that allowed me to access my network shared drives, however, I noticed that it fails in some cases. I could be mistaken, but most of the episodes and the series it fails to download subs for are titles that have some characters like apostrophe, columns, interrogation points etc. or the it could be that the path is a bit too long, does anyone know what could cause this issue?
Here's a snippet of some of the cases it fails on: